"Alerted.org

Administrative Assistant - APCD

Date Posted: Oct 20, 2025

Requisition ID: 467102

Location:

Indianapolis, IN, US, 46204

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Indiana Department of Insurance (IDOI) :

The purpose of the Indiana Department of Insurance is to protect Hoosiers as they purchase and use insurance products to keep their assets and their families from loss or harm. Consumers may need assistance with certain claim situations or just help in understanding how their policies work. Our other primary obligation is to monitor the financial solvency of the insurance companies domiciled in Indiana so that the legal promises made in insurance policies are honored. To these ends, our Department staff is committed to providing exceptional customer service for both our consumers and our companies, and to maintain a fair and objective viewpoint as we examine each issue and circumstance within our jurisdiction.

Role Overview:

The Indiana All-Payer Claims Database (APCD) is a large state database that includes medical claims, pharmacy claims, eligibility, and provider files collected from private and public payers. (See Indiana Code 27-1-44.5) The purpose of the APCD is to identify health care needs, provide information for healthcare policy, compare costs between various treatment settings and approaches, provide information to consumers and purchasers of health care, and improve the quality and affordability of patient healthcare and health care coverage in Indiana. The Administrative Assistant is responsible for completing novice claim analysis projects, providing operational and administrative support to the Executive Director, assisting in payer collaboration and non-public reporting projects, and assisting in reviewing problem submissions.

Salary Statement:

The salary for this position traditionally starts at $39,000.00 but may be commensurate with education or work experience.

A Day in the Life:

The essential functions of this role are as follows:

+ Provides complex administrative support to a department, agency, or facility.

+ Makes program improvement recommendations to agency executives.

+ Makes recommendations in developing new policies to facilitate the meeting of agency goals.

+ Develops new methodology and structures for improvement of agency functioning.

+ Researches and investigates program and procedural problems.

+ Explains agency policy and procedures to interested parties.

+ Follows-up on plans, programs, policies, and procedures to ensure uniform compliance.

+ Investigates administrative problems that arise within the agency.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

What You'll Need for Success:

The ideal candidate in this role should minimally have either

+ a Bachelor's Degree and 1+ year of experience, or

+ an Associate's Degree and 3+ years of experience, or

+ at least 5+ years of experience applying the below, outlined knowledge, skills, and abilities in a similar role.

Related certifications and coursework may be considered for education or experience.

You must meet the following requirements to be considered for employment:

+ Specialized knowledge of the theories, principles, and practices of administrative management

+ Extensive knowledge of department or agency programs

+ Working knowledge of state government administrative structure

+ Organizational skills with the ability to prioritize tasks effectively and multitask

+ Ability to coordinate the work of diverse professional and support personnel

+ Ability to effectively communicate, both orally and in writing

+ Ability to maintain cooperative work relationships

+ Ability to develop new, alternative solutions for encountered problems

+ Able to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

+ Three (3) medical plan options (including RX coverage) as well as vision and dental plans

+ Wellness Rewards Program: Complete wellness activities to earn gift card rewards

+ Health savings account, which includes bi-weekly state contribution

+ Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

+ Two (2) fully-funded pension plan options

+ A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

+ 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

+ Up to 15 hours of paid community service leave

+ Combined 180 hours of paid vacation, personal, and sick leave time off

+ 12 paid holidays, 14 on election years

+ Education Reimbursement Program

+ Group life insurance

+ Referral Bonus program

+ Employee assistance program that allows for covered behavioral health visits

+ Qualified employer for the Public Service Loan Forgiveness Program

+ Free Parking for most positions

+ Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected].

Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=indianaoff) to apply.