• Front Desk Supervisor - Signia by Hilton at La…

    Hilton (San Antonio, TX)


    Are you passionate about hospitality and delivering exceptional guest experiences? Signia by Hilton La Cantera Resort & Spa is seeking dedicated, service\-minded individuals to join our world\-class team in beautiful San Antonio, Texas\.

     

    Located atop the rolling hills of Texas Hill Country, our resort blends luxury with nature, offering a serene escape for guests—and an inspiring place to work for team members\. As part of the Hilton family, you'll gain access to industry\-leading benefits, career growth opportunities, and the chance to be part of a dynamic team redefining the guest experience\.

     

    Oversees front desk operations\. Provides guest service, guidance and leadership to ensure consistent customer service is provided\. Assigns and instructs team members in details of work\. Monitors lobby traffic to make staffing adjustments accordingly\. Resolves customer complaints\. Trains, supervises, schedules and assists in evaluating staff\.

     

    What are we looking for?

     

    Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:

     

    + Hospitality \- We're passionate about delivering exceptional guest experiences\.

    + Integrity \- We do the right thing, all the time\.

    + Leadership \- We're leaders in our industry and in our communities\.

    + Teamwork \- We're team players in everything we do\.

    + Ownership \- We're the owners of our actions and decisions\.

    + Now \- We operate with a sense of urgency and discipline

    In addition, we look for the demonstration of the following key attributes:

    + Quality

    + Productivity

    + Dependability

    + Customer Focus

    + Adaptability

     

    What will it be like to work for Hilton?

     

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!

     

    **Job:** _Guest Services, Operations, and Front Office_

    **Title:** _Front Desk Supervisor \- Signia by Hilton at La Cantera Resort & Spa_

    **Location:** _null_

    **Requisition ID:** _HOT0C0RK_

     

    EOE/AA/Disabled/Veterans