"Alerted.org

Overview

TheAssociate Director, Department ofGlobalStandards and Survey Methodsplans, organizes, prioritizes, and manages activities and projects related to the development and refinement of accreditation and certification standards, survey methods, and related education; supervises professional personnel; monitors/allocates resources to ensure that objectives are effectively and efficiently met; identifies ongoing professional development goals for staff and future resource needs; and develops goals that relate to the mission of the department andthe division.

\#LI-hybrid

Responsibilities

+ Plans, organizes, directs, and evaluates activities related to the development and refinement of accreditation and certification standards, survey methods, and related education. Defines productparameters and specifications. Organizes related staff resources. Formulates effective and innovative approaches toaccomplishingproduct and operationalobjectives.Promotesandparticipatesin process improvement and performance excellence activities.

+ Supervises professional personnel to ensure that all work isaccurateand high quality. Participates in interviewing, hiring, evaluating, disciplining (if necessary), and mentoring personnel.

+ Maintains awareness and knowledge of development in the healthcare industry as relates to standards and survey methods and the implications for the Joint Commission.

+ Stays informed as to relevant skill and qualifications levels required by staff for effective performance and circulates requirements and relevant information to departmental leadership asappropriate.

+ Liaises with other functional/department managers. Provides professional/technical guidance and consultation to other Joint Commission divisions and personnel in the development and implementation of standards and survey methods.

+ Assistsin the development and administration of departmental budgets related to specific projects. Manages and controls departmentalexpenditureswithin agreed budgets.Identifiespotential areas for revenue generation within the department.

+ Performs the following additional responsibilities: (15%)

+ Eligible Associate Directors will travel to conduct accreditation surveys or certification reviews annually within a timeframe determined by leadership

Qualifications

+ Master’s degree required

+ Eight to ten years of progressively increasing responsibility in health care deliveryandleadership

+ Demonstrated analytical and complex project or program management skills

+ Demonstrated ability to solveproblemsand manage multiple priorities,meetingand/or exceeding customer expectations

+ (Preferred)Knowledge of Joint Commissionsurvey/reviewoperations

+ Management and leadership ability to plan, organize, and synthesize complex standards, survey methods, and related education activities involving a wide range of individuals, groups, and/or committees. Ability to complete work independently and lead a team engaged in multiple project assignments.

+ Effective interpersonal skills to manage project staff and interact with individuals at various levels both inside and outside of the organization, often in sensitive situations requiring political awareness.

+ Requires excellent communication skills, both oral and written, to coordinate assignments/projects with officers, department heads, managers, and supervisors within the company, and with key stakeholders outside the company; requires the ability to write clearly and express complex concepts in a manner understandable to the applicable audience.

+ Must be able to travel up to20% of work time.

We offer a comprehensive benefit package. For a complete overview of our benefits package, please visit ourJoint Commission Career Page (https://www.jointcommission.org/careers/#434f5b531a144a35906939ce76ce893c\_cf7b457e1e9842329663d569f5c839cb)

This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge,skills, andabilities, and working conditions associated with this position. All requirements are subject topossible modificationandreasonably accommodateindividuals with disabilities.

Min

USD $113,000.00/year

Max

USD $156,000.00/year

**Job Locations** _US-IL-Oakbrook Terrace_

**Job ID** _2025-6917_

**\# of Openings** _1_

**Category** _Professional_

+ Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

+ Please view Equal Employment Opportunity Posters provided by OFCCP here.

+ The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

+ This Organization Participates in E-Verify. Click here for more information.