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SNAP Quality Assurance (QA) Data Specialist

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SNAP Quality Assurance (QA) Data Specialist

Salary

$71,544.00 - $93,012.00 Annually

Location

Denver, CO

Job Type

Full Time

Job Number

IHA 07397 10/10/2025

Department

Colorado Department of Human Services

Division

OES (Office of Economic Security)

Opening Date

10/20/2025

Closing Date

11/3/2025 11:59 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

1575 Sherman St, Denver, CO 80203, USA

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

[email protected]

Salary Note

Although the full salary range for this position is provided, appointments are typically made at or near the range minimum.

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

+ Description

+ Benefits

+ Questions

Department Information

*THIS POSITION IS OPEN TO CURRENT COLORADO RESIDENTS*

Please note: This recruitment may be used to fill multiple vacancies.

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CDHSCareers

Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details!

About this Unit:

The Food and Energy Assistance Division is responsible for the administration of several major Federal programs, such as the Supplemental Nutrition Assistance

Program (SNAP), Electronic Benefit Transfer (EBT) program, Food Distribution Programs (FDP), the Summer Electronic Benefit Transfer (S-EBT) program, and the Low

Income Energy Assistance Program (LEAP) and associated support systems and subprograms that address food and energy needs for Coloradans. In a state-run,

county-administered system, this unit is responsible for the oversight of county operations. The Research, Evaluation, and Data team exists to support the Supplemental Nutrition

Assistance Program (SNAP) in reporting, data analysis and interpretation, program evaluation, and process improvement to ensure the accurate and timely delivery of

benefits, program equity, and integrity. Additionally, the team is integral in supporting and pursuing interagency and external partnerships to further cross-enrollment efforts

to address food insecurity needs and access to social and healthcare services to help Coloradans achieve economic security and independence.

The Research, Evaluation, and Data team provides direct support to the following units within the Division: SNAP Policy, SNAP Compliance, SNAP Outreach, SNAP Ed.

Electronic Benefits Transfer (EBT), Automation, and Food Distribution Program. The team also represents SNAP’s interest by providing program-specific data sharing

guidance and technical assistance to support the State’s Strategic Interoperability Plan, working in partnership with the 64 Colorado counties, Health Care Policy &

Finance (HCPF), Colorado Department of Public Health and Environment (CDPHE), and the Governor’s Office.

The team produces and maintains reporting platforms to ensure the distribution of resources to assist counties with case management and performance monitoring.

The unit is also responsible for ensuring compliance with Federal Reporting and Disclosure requirements.

Description of Job

Please Note: * Hybrid Position with a minimum of 2 required in-office days @ 1575 Sherman St . *

These requirements are subject to change.

This position is a staff authority and pacesetter who has a unique level of technical expertise in SNAP Quality Assurance data reporting systems and analytical applications

for the Department, specifically with the combination of multiple data systems to include the Rushmore Case Review System and, Colorado Benefits Management System.

EBTedge and Quality Control QSC system. Overall, the position exists to support the Division's policy and programming decisions related to SNAP eligibility data and

performance metrics of Application Processing Timeliness (APT), Recertification Processing Timeliness (RPT), Payment Error Rate (PER), and Case and Procedural Error

Rate (CAPER). The staff authority directly influences management decisions beyond the agency, such as Office and Division Directors, various internal program managers,

staff from the Strategic Operations and Solutions (SOS) team, and the Food and Nutrition Service of the United States Department of Agriculture. This position

accesses SNAP performance data from many data systems and designs and builds statewide data reporting systems, which have a transformative impact on how the

Division is able to assess and manage performance at the Executive Management level, at the program level, and at the county level. This position represents the

Division/CDHS and shares department data at various external meetings and other venues, as required. Specifically, the position manages SNAP performance data by designing,

implementing, maintaining, and ensuring data security, accuracy, and integrity, and operates across data systems efficiently and effectively. This position is responsible

for using SQL to reference and to integrate data extracted from DSS01, FIS database (EBT edge), federal QCS database, Rushmore Case Review System data, and other

source systems to facilitate analysis and improve operational efficiency and decision-making. This position also develops methods for tracking program information and capturing outcome data for evaluation in a visually understandable context using dashboards, Tableau, and other complex software.

Primary Job Duties:

Summary of Design, Build, and Manage SNAP Quality and Performance Data:

+ This position has been delegated as the staff authority for SNAP Quality and Performance data and has a unique level of knowledge in multiple systems elements,

their general architecture and processing, and expertise in extracting appropriate data from multiple data sources to solve a particular question or problem. This

position creates and maintains reports outside of CBMS, FIS, QCS, and Rushmore Case Review Systems databases, which require creating and maintaining data dictionaries to ensure compliance with program reporting requirements. This position must be sufficiently skilled to extract data from three to four source databases to capture all the information necessary to inform reporting in order to take action for corrective action. This position develops and evaluates programming and coding to establish best practices and procedures for combining the multiple data sets of SNAP information. Communicates strategic performance analysis in internally and externally facing meetings.

Summary of SNAP Data Analyst:

+ As staff authority in SNAP Quality and Performance Data, this position’s knowledge of the content, architecture, and governance regulating the various databases (CBMS, FIS, QCS) are critical for the development of reports and dashboards using TOAD, Tableau, and Microsoft Excel to support day-to-day operations and performance management for the State SNAP units and counties. These systems are complex in nature and often require careful judgment and analysis to determine appropriate extractions. This position is responsible for creating and maintaining a library of standard and ad-hoc report code.

Summary of Corrective Action Plan and CBMS Recommendations:

+ This position provides information and support to the SNAP teams to assist in the development of SNAP federal Corrective Action Plans and CBMS improvements. This

position works closely with other FEAD team members to evaluate error trends both statewide and in specific areas. Using the information gathered from this analysis, the position provides data for Corrective Action Plans and makes recommendations for additional guidance, training, or CBMS improvements to prevent future errors.

Summary of All Other Duties as Assigned:

+ Other duties as assigned, specific to the Department, FEAD, and SNAP Team vision and goals.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Important Note: Please review your application to ensure completion. For the most equitable applicant experience, CDHS' hiring teams consider only the contents of your application to determine meeting minimum qualifications and for the comparative analysis process. Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements. . Volunteer work or a related type of experience may be used to meet the qualifications, but it must be clearly documented. It is paramount that in the experience portion of the application, the applicant describes the extent to which they possess the education, experience, competencies, and background as they relate to the duties outlined in the job announcement. Your application must clearly document this experience , and the supplemental questions must be answered. Answers such as "N/A," "In Cover Letter," or "See Resume" will not be accepted.

Experience Only:

Seven (7) years of relevant experience in conducting data management, data reporting, and data analysis, including analysis of large, complex relational databases, data extraction and manipulation. Must be able to read and write SQL code (minimum 2 years professional experience or equivalent education). Three years of experience in performance management, measurement development, and dissemination. Must exhibit strong presentation and communication skills.

OR

Education and Experience:

A combination of related education in Computer Science, Information Management, Public Health, Economics, Public Policy, Research and Methodology, Statistics, Mathematics and/or relevant experience in c onducting data management, data reporting, data analysis (including: analysis of large, complex relational databases, data extraction and manipulation), performance management, measurement development and dissemination equivalent to 7 years. Must also be able to read and write SQL code (minimum 2 years) and exhibit strong presentation and communication skills

Preferred Qualifications:

+ SNAP policy experience

+ Knowledge of statistics

+ CBMS eligibility system experience

+ Experience with Oracle database

+ Experience with Tableau

+ Relevant years of State service should be considered as a preferred qualification to be used to determine the top candidates on the referral list. (Partnership agreement 10.1.)

Conditions of Employment:

+ Must pass a Name Check Only Background ONLY: This position has NO direct contact with vulnerable persons.

Name check only includes: CBI check (no fingerprints), Colorado Court Database check, and Medicare Fraud Database.

+ Motor Vehicle Record Check: This position drives a state-owned vehicle, either in an ongoing capacity while performing their normal day-to-day job duties, OR on

occasion for trainings/meetings/client visits/etc.

+ Travel: In-state travel to county offices may be required.

+ This position requires State of Colorado residency at the time of application (unless otherwise identified in the posting), and residency within the state throughout the duration of employment in this position.

+ Former State employees who were disciplinarily terminated or resigned in lieu of termination must:

- Disclose that information on the application.

- Explain why the prior termination or resignation should not disqualify you from the current position.

- Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination, and failure to provide this information will disqualify the applicant from future State employment with CDHS.

APPEAL RIGHTS:

You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board (https://spb.colorado.gov/) website.

+ You or your representative must sign and submit the official appeal form for review.

+ You can find the official appeal form here (https://spb.colorado.gov/sites/spb/files/documents/Consolidated%20Appeal%20-%20Form%20-%202025.pdf) .

+ You must be deliver the official appeal form to the State Personnel Board:

+ By email ([email protected]), or

+ Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or

+ Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or

+ Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

Contact the State Personnel Board for assistance:

+ At (303) 866-3300, or

+ Refer to the Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules (https://spb.colorado.gov/board-rules) webpage.

Supplemental Information

How to Apply (https://cdhs.colorado.gov/information-for-job-applicants#how-to-apply)

The Assessment Process

For additional recruiting questions, please [email protected]

About Us:

If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (https://www.colorado.gov/cdhs) (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. Each of us is committed to contributing to a safe and accessible CDHS . In addition to a great location and rewarding and meaningful work, we offer:

+ Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans

+ Medical (https://dhr.colorado.gov/state-employees/state-employee-benefits/medical-benefits) and dental (https://dhr.colorado.gov/state-employees/state-employee-benefits/dental-insurance) health plans

+ Employer supplemented Health Savings Account

+ Paid life insurance

+ Short- and long-term disability coverage (https://dhr.colorado.gov/state-employees/state-employee-benefits/disability-insurance)

+ 11 paid holidays per year plus vacation and sick leave

+ State of Colorado Employee BenefitHub Resource Center (https://stateofcolorado.benefithub.com/app/home)

+ Employee Wellness program

+ Excellent work-life programs, such as flexible schedules, training and more

+ Remote work arrangements for eligible positions

+ *Some positions may qualify for the Public Service Loan Forgiveness Program (https://dhr.colorado.gov/dhr-resources/student-loan-forgiveness-programs) .

Our Values:

+ We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve. We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.

+ Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

+ We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

+ Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

+ We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

+ Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

ADAA Accommodations:

CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment.

This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to [email protected] .

~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~ (https://cdhs.colorado.gov/information-for-job-applicants#eoe)

The State of Colorado is an equal opportunity employer

We are committed to increasing a “Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a “Colorado for ALL” drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Toll Free Applicant Technical Support (https://cdhs.colorado.gov/information-for-job-applicants#technical-support)

Additional Support For Your Application:

Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application.

+ Yes

+ No

02

If you are a current or former State of Colorado employee, please list your employee number (starts with 997...). Failure to provide this requested information may render your application incomplete, and you may no longer be considered for the position.

03

Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position.

04

The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links.

+ This information is available to me and I have read this information.

+ I am unable to access the links with this information on the job posting. (If you select this option, please reach out to the recruiter listed on this job posting so this information can be sent directly to you).

05

Describe how your academic and professional experience has prepared you to be successful as the SNAP QA and Performance Data Specialist. Please provide specific examples and where that experience is referenced in the education, training, and job history you provided (e.g., conducted a mixed methods analysis to evaluate program satisfaction among participants employed at ABC company for 3 years from 2016 – 2019). Giving specific details about your job history helps ensure we do not miscalculate relevant years of experience.

06

Describe your experience with extracting data from a relational database. Please include what type of database(s) and the tools you have utilized to extract that data.

07

Please provide an example of a time when you needed to demonstrate performance improvement. What was the purpose? How did you incorporate data? How did you demonstrate the impact of interventions? What were the results?

08

Please describe a situation where you were able to demonstrate your leadership capabilities by bringing together a group with varying priorities to unite behind a shared goal. Include the following in your response: Who was involved? What was the objective? What did you do? What was the outcome?

Required Question

Employer

State of Colorado

Address

See the full announcement by clicking

the "Printer" icon located above the job title

Location varies by announcement, Colorado, --

Website

https://careers.colorado.gov/

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