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Medical Assistant Associate/Assistant (Internal Applicants Only)

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

+ Excellent medical, dental and vision coverage effective on your very first day

+ 2:1 Match on retirement savings

Responsibilities*

Our Medical Assistants provide clinical assistance by taking vital signs, preparing specimens, assisting patients, as well as some general office support services. At Briarwood Health Associates you will assist with various procedures, such as arthrocentesis and wound care. BHA supports Rheumatology, Gastroenterology, and Cardiology. You will also execute various tasks while working directly with physicians and nurses:

+ Stock/sterilize rooms.

+ Assist with refilling prescriptions.

+ Assisting patients with mobility restrictions, e.g. getting out of their wheelchair on to exam table.

+ Clean and stock exam rooms

+ Assist with various procedures (arthrocentesis, wound care, etc.).

+ Basic medical assistant competencies (EKG, medical history, vital signs, etc.).

+ Injections and specimen collection and processing

+ Maintain supplies.

+ Assist with telephone triage

+ Patient intake (e.g., documenting chief complaint, vital signs, height, weight).

+ Work directly with physicians and nurses regarding patient concerns/Issues/questions.

+ Basic clerical tasks that require proper telephone technique, basic typing, computer, and data entry skills

+ You will provide patients with appropriate educational/preparation information for procedures.

+ Print laboratory reports for patient visits.

+ You will obtain insurance authorizations.

+ Work in an electronic medical record system (MiChart) updating notes and patient medication lists.

+ Conduct chronic pain management tasks per protocol (MAPS report, generating drug screening lab requisitions).

+ Deployment to another ACU may be required if clinic census is low.

+ Other duties as assigned.

Required Qualifications*

+ High School Diploma or GED.

+ Graduation from an accredited Medical Assistant Program.

+ Knowledge of basic medical terminology.

+ Enthusiastic, reliable, hard-working, flexible, detail-oriented, and positive minded individual with demonstrated skills in interpersonal and customer service skills.

+ Ability to take direction from a multiple number of medical clinicians and supervisor and work efficiently in a busy environment.

+ Demonstrates active listening, written, verbal, and information technology skills.

+ Excellent time management and organizational skills, consistently uses available time effectively.

+ Ability to communicate effectively orally and in writing.

+ Participate in in-service programs for the medical staff.

+ Must have excellent attendance and punctuality.

+ Moderate standing/walking, as well as, lifting, positioning, pushing and/or transferring patients.

Medical Assistant Associate:

+ 1-3 years of relevant experience

Medical Assistant:

+ 0-1 years of relevant experience

Desired Qualifications*

+ Minimum of one-year medical assisting experience in an ambulatory care clinic setting.

+ Familiar with UMHS electronic medical records system (MiChart).

+ Knowledge of University and Department of Internal Medicine policies and procedures.

+ Ability to work in a fast-paced customer friendly environment.

+ Basic understanding of medical terminology.

+ Works well with minimal supervision.

Work Schedule

This is a full-time, 40 hours/week position with a Monday - Friday, 9:00 am - 5:30 pm schedule. On occasion, the hours may vary and overtime is a requirement. This position is located at 325 Briarwood Circle.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Additional Information

This posting is currently open only to internal candidates. External candidates may apply to postings 258780, 258781, or 258782.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

Job Detail

Job Opening ID

270034

Working Title

Medical Assistant Associate/Assistant (Internal Applicants Only)

Job Title

Medical Assistant Associate

Work Location

Michigan Medicine - Ann Arbor

Ann Arbor, MI

Modes of Work

Onsite

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

Um Hospital

Department

MM BHA Specialty - Technical

Posting Begin/End Date

10/21/2025 - 10/28/2025

Salary

$43,264.00 - $62,795.20

Career Interest

Patient Care Services