• Partnership & Compliance Manager

    Sage (Lawrenceville, GA)


    Partnership & Compliance Manager

    Job Description:

    Develop and manage channel partnerships and programs including partner on-boarding and enablement, channel compliance, non-sales channel management and partner communications. Collaborate across the Sage organization in North America to ensure enablement tools and programs drive efficiency and effectiveness while enhancing partner experience and driving a positive impact on Sage partner revenue.

     

    *This is a hybrid role: 3 days per week onsite*

    Key Responsibilities:

    Channel Management, non-sales

    • Mergers & Acquisitions

    • Partner and Developer renewals

    • Partner Portal & Partner Central troubleshooting

    • International/Global Account Management of NA products

    • License assessment for customer consolidation and transfers

    • Manage customer and partner satisfaction issues and suspected software license violations

    Channel Compliance

    • Monitor and enforce required certifications to maintain partner authorization

    • Screen business information to meet Due Diligence standards

    • Enforce Sage branding

    • Enforce Sage licensing

    New Partner, Developer & Certified Implementation Partner Sign-Up and On-boarding

    • Work closely with Partner Recruiters and newly recruited partners to achieve partner activation within identified timeline

    • Ensure enablement proceeds with velocity and hits all milestones agreed upon in the enablement program

    Channel Communications

    • NPS, close the loop communications with Partners via email and phone

    • Acceptance and Welcome emails for new Partners

    • Annual renewal notices via mail merge

    • Due Diligence

    • Compliance communications for partner programs

    Requirements:

    • Critical thinking and conflict resolution skills

    • Creative problem solver

    • Exceptional written and verbal skills

    • Proficient with Microsoft Outlook, Excel, Word, and PowerPoint

    • Enjoy building relationships with partners

    • Or 5+ years of related experience

    • Knowledgeable and skilled with SAP (Fusion) a plus

    • Experience with Salesforce a plus

    Plenty of perks:

    • Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)

    • Comprehensive health, dental and vision coverage

    • 401(k) retirement match (100% matching up to 4%)

    • 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)

    • 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date

    • 5 days paid yearly to volunteer (through Sage Foundation)

    • $5,250 tuition reimbursement per calendar year starting 6 months after hire date

    • Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)

    • Library of on-demand career development options and ongoing training offerings

     

    What it’s like to work at Sage: Careers homepage -https://www.sage.com/en-us/company/careers/Glassdoor reviews -https://www.glassdoor.com/Reviews/Sage-Reviews-E1150.htmLinkedIn page -https://www.linkedin.com/company/sage-software

    #LI-JM1

    Function:

    RTR Programmes and Operations

    Country:

    United States

    Office Location:

    Lawrenceville

    Work Place type:

    Hybrid

     

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    Working at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.

     

    Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.

     

    Learn more about working at Sage:sage.com/en-us/company/careers/working-at-sage/

     

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    We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out [email protected].

     

    Learn more about DEI at Sage:sage.com/en-us/company/careers/diversity-equity-and-inclusion/

     

    Equal Employment Opportunity (EEO)

     

    Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.

     

    In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.