• Patient Services Coordinator, Medicine Inpatient

    Minnesota Visiting Nurse Agency (Minneapolis, MN)


    *_SUMMARY_*

    We are currently seeking a *Patient Services Coordinator* to join our**Medicine Inpatient**team. This 0.60 FTE (48 hours per pay period) role will primarily work on-site (Rotating Day/Evening and Every 3rd Weekend).

     

    *Purpose of this position:*Under general supervision, greets, responds to and provides customer service to patients and their families, visitors, guests and the interdisciplinary health care team while supporting a patient and family centered healthcare environment. Facilitates the nursing unit activities generated by accurately and efficiently performing the non-clinical tasks to support patient care and service. Performs general receptionist and clerical duties for the unit as well as coordinates unit communications.

    *_RESPONSIBILITIES:_*

    * Functions as a central point of communication for the unit

    * Provides customer service for patients, visitors, guests, and the interdisciplinary health care team

    * Promotes organization and smooth functioning of unit and assists in maintaining unit efficiency

    * Performs general receptionist duties

    * Coordinates patient admissions, transfer and discharge process within EPIC and direct patient service

    * Coordinates obtaining and maintaining designated supplies, equipment, and inventory for the unit

    * Provides basic technical support and maintenance of computer functions

    * Serves as a resource for health care team members, to assist them in navigating the electronic health record

    * Monitors, facilitates, and acts on orders

    *_QUALIFICATIONS:_*

    /*Minimum Qualifications:*/

    * One year office clerical experience

    -OR-

    * Approved education

    -OR-

    * An approved equivalent combination of education and experience

    /*Preferred Qualifications: */

    * Basic computer skills including experience with an electronic health record, Epic experience

    * One year of related experience in a similar healthcare (hospital/ inpatient) environment

    /*Knowledge/ Skills/ Responsibilities: */

    * Proficient in Microsoft Office

    * Ability to work cohesively and respectfully with a diverse workforce and patient population in a patient and family centered work environment

    * Knowledge of medical terminology

    * Ability to successfully handle multiple tasks and duties. simultaneously in response to patient/ family and healthcare team needs

    * Ability to effectively communicate information verbally and in writing as well as the ability to read and follow verbal and written instructions

    * Ability to meet quality and productivity standards, including accuracy in patient registrations and scheduling as well as customer service expectations

    **Title:** *Patient Services Coordinator, Medicine Inpatient*

    **Location:** *MN-Minneapolis-Downtown Campus*

    **Requisition ID:** *251587*