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Company Overview

Sleep Number is a sleep wellness technology leader. For nearly four decades, we have placed sleep at the center of wellbeing, improving over 15 million lives with our Sleep Number smart beds. We are guided by our purpose – to improve the health and wellbeing of society through higher quality sleep. This is exemplified through our 4,000+ mission-driven team members who passionately innovate to drive value creation through our vertically integrated business model, owning the process from start to finish, including selling in our over 650 stores nationwide.

Our team members are encouraged to bring their whole selves to work, sharing their unique perspectives, backgrounds and skills with Sleep Number every day. Whether you are entering, returning or experienced in the workforce, we have a place for you. We hope you join us in creating the future through higher quality sleep.

J ob Summary

The Quality Engineering Technician plays a key role in ensuring consistent product quality and measurement accuracy in the manufacturing of textile cover components. This hands-on position supports daily operations by performing dimensional validations, conducting audits, and guiding team members in quality practices. The role collaborates closely with production, engineering, and supply chain teams to reduce variation, support continuous improvement, and uphold quality standards. As a Quality Engineering Technician , this position provides support to quality a ssociates w hile maintaining a strong presence on the production floor.

Primary Responsibilities and Duties

Product Validation and Measurements 35%

+ Perform and oversee validation of in-process and finished textile products against specifications and critical quality requirements.

+ Support engineering in developing and refining measurement methods.

+ Make product disposition decisions and escalate issues when necessary.

+ Promote measurement accuracy and validation discipline across shifts.

In-process and Final Auditing 20 %

+ Lea d and participate in in-process and final audits to verify product conformance.

+ Monitor measurement checkpoints and ensure process controls are followed.

+ Assist in identifying root causes of defects and validating corrective actions.

+ Help standardize audit practices across shifts for consistency.

Team and Cross-Functional Collaboration 20%

+ Act as a liaison between quality, production, engineering, and supply chain teams.

+ Support new product introductions by ensuring audit and validation readiness.

+ Provide guidance and training to quality associates on procedures and expectations.

Corrective & Preventive Actions 25%

+ Lea d and document corrective and preventive actions related to quality issues with guidance from the Quality Manager .

+ Follow up on action items and verify effectiveness of implemented solutions.

+ Encourage a culture of continuous improvement and accountability.

Other Responsibilities

+ Special projects and other duties as assigned .

Qualifications

Education , Related Experience, Certifications

+ High school diploma or equivalent experience required ; technical training or coursework in quality or textiles preferred.

+ 3 - 5 + years of experience in a manufacturing quality role required; preferably in textiles or consumer goods.

+ Prior experience in a lea d or supervisory capacity preferred.

Knowledge , Skills

+ Working knowledge of quality tools and techniques (e.g., SPC, 8D, root cause analysis).

+ Strong attention to detail and ability to interpret technical specifications.

+ Effective communication and lea d ership skills.

+ Ability to work collaboratively and lea d by example.

The following are standard p hysical, m ental, and b ehavioral r equirements needed to perform the essential functions of the position.

+ Ability to make sound decisions and communicate c lea rly.

+ Ability to stay focused under pressure and adapt to changing priorities.

+ Ability to work independently and as part of a team.

+ Ability to maintain confidentiality and demonstrate professionalism.

+ Ability to meet attendance and performance expectations consistently.

Working Conditions and Schedule

+ On- site

+ Standard business hours, Monday-Friday, with occasional evening or weekend support as needed.

+ This role does not have a travel expectation

Compensation:

Min - $23.75 - Max - $30.38

Americans with Disability Act Disclaimer

Sleep Number will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and other applicable federal, local , or state laws.

Wellbeing

Wellbeing is more than a catchphrase - it's a movement that permeates our company and through our team members. We are dedicated to enhancing and supporting the wellbeing of our team members and their families through benefits, programs, and resources across our five wellbeing pillars of emotional, financial, career, community, and physical health, with sleep at the center.

By joining our team, in addition to offering competitive pay programs, we are proud to offer eligible team members an extensive benefits package including, but not limited to medical and pharmacy benefits, dental, life and disability insurance, a 401(k) Plan, paid time off, and much more.

Safety

Safety is a top priority for Sleep Number supporting customers and team members wellbeing. We are committed to maintaining a safe and healthy work environment for all team members that are consistent with CDC guidelines, U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA), and state/local laws.

EEO Statement

Sleep Number is an equal opportunity employer. We are committed to recruiting, hiring and promoting qualified people and prohibit discrimination based on race, color, marital status, religion, sex (including gender, gender identity, gender expression, transgender status, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state, or local law.

Americans with Disabilities Act (ADA)

It is Sleep Number’s policy to provide reasonable accommodations to qualified individuals with disabilities during the application process, consistent with applicable law. We may require supporting medical or religious documentation where applicable and permissible by law. If you are a qualified individual, you may request a reasonable accommodation at any time during the selection process, including if you are unable or otherwise limited in your ability to access open roles here.