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Resp & Qualifications

PURPOSE:

Develop and implement strategies and community events to engage with the community, promote services, and build relationships with stakeholders for CareFirst BlueCross BlueShield Community Health Plan Maryland (CHPMD).

ESSENTIAL FUNCTIONS:

+ **Develop Outreach Strategies:** Create and implement effective outreach strategies to promote CHPMD in Western Maryland communities.

+ **Community Engagement** : Establish and maintain relationships with community organizations, stakeholders, and the public to foster collaboration and support.

+ **Events** : Work with community partners and attend (e.g. table, provide education workshop, present on CHPMD Medicaid benefits) a minimum of 6 events per month, workshops, and initiatives to raise awareness for CHPMD. Assist in planning CHPMD community events in Western Maryland, to include, but are not limited to: Events for Doulas, CHPMD Informational Sessions, Health Fairs, etc.

+ **Monitor Effectiveness:** Track and report on the effectiveness of outreach strategies and programs, making adjustments as necessary to improve outcomes.

+ **Provide Resources** : Offer information and resources to the community about CareFirst Medicaid. Collaborate with Medicare team to identify opportunities to provide education on Medicare plans.

+ **Research Community Needs** : Conduct research to identify community needs and demographics, informing outreach strategies and program development.

QUALIFICATIONS:

**Education Level** : Bachelor's Degree, Public health, marketing, business or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

**Experience:** 3 years progressively responsible professional experience in public health or closely related field.

Knowledge, Skills and Abilities (KSAs):

+ Strong communication and interpersonal skills

+ Aptitude for community building, interacting across diverse stakeholders strategically, tactically, and analytically.

+ Proficiency in Microsoft Office Suite

+ Knowledge of Salesforce CRM tool

+ Excellent organizational skills and project management skills to manage multiple work deliverables simultaneously.

Travel Requirements:

+ Territory for this role includes Carroll, Frederick, Washington, Garrett, and Allegany County.

+ The position will require that Outreach specialists often work in various settings, including nonprofit organizations, healthcare facilities, and government agencies.

+ This role involves both administrative tasks and fieldwork, requiring flexibility and adaptability to different environments and community needs.

+ An independent means of transportation is required for local travel to client locations and events.

+ You must have the ability to work outside of standard business hours, with occasional early mornings, early evenings and weekend work.

**Salary Range:** $61,560 - $122,265

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Department

Leadership - Medicaid & Medicare

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

\#LI-KL1

REQNUMBER: 21448