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Job Summary

We are seeking a Technology Architect with 8 to 12 years of experience to join our team. The ideal candidate will have expertise in Amazon Connect and Amazon Lex with a strong background in Medicare and Medicaid Claims Claims and Payer domains. This hybrid role requires a proactive individual who can design and implement innovative solutions to enhance our healthcare services. The position offers a day shift schedule with no travel required.

Responsibilities

+ Design and implement scalable solutions using Amazon Connect and Amazon Lex to enhance customer interactions and service delivery.

+ Collaborate with cross-functional teams to integrate technology solutions within the Medicare and Medicaid Claims domain.

+ Analyze existing systems and processes to identify areas for improvement and optimization.

+ Develop and maintain technical documentation to support system architecture and design decisions.

+ Provide technical guidance and support to development teams to ensure successful project execution.

+ Oversee the implementation of best practices in system design and architecture to ensure high performance and reliability.

+ Conduct regular system audits to ensure compliance with industry standards and regulations.

+ Work closely with stakeholders to gather requirements and translate them into technical specifications.

+ Lead efforts to troubleshoot and resolve complex technical issues in a timely manner.

+ Stay updated with the latest industry trends and technologies to drive innovation within the organization.

+ Ensure seamless integration of new technologies with existing systems to enhance overall efficiency.

+ Collaborate with vendors and third-party providers to ensure successful implementation of technology solutions.

+ Drive continuous improvement initiatives to enhance system performance and user experience.

Qualifications

+ Possess strong expertise in Amazon Connect and Amazon Lex with a proven track record of successful implementations.

+ Demonstrate in-depth knowledge of Medicare and Medicaid Claims Claims and Payer domains.

+ Exhibit excellent problem-solving skills and the ability to work collaboratively in a team environment.

+ Hold a bachelors degree in Computer Science Information Technology or a related field.

+ Have strong communication skills to effectively interact with stakeholders and team members.

+ Show a commitment to staying current with emerging technologies and industry best practices.

+ Display a proactive approach to identifying and addressing potential challenges in system design and implementation.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.