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_The future is what you make it._

We’re looking for an **Advanced Application Engineer** who thrives on solving complex problems, enjoys collaborating with a global team, and is passionate about customer satisfaction. In this role, you’ll be the go-to expert supporting our APM (Asset Performance Management) and PHD (Process History Database) applications, helping drive efficiency, reliability, and performance across heavy process industries.

_Are you ready to make the future with us?_

At Honeywell Connected Industrial (HCI), we’re transforming how industrial operations connect, analyze, and optimize performance. Our Technical Support Group plays a critical role in delivering exceptional experiences to customers around the world, ensuring their success is powered by our innovation.

**LOCATION:** Primary location is Houston, Texas, but will consider any HON site in the United States.

DOMESTIC RELOCATION PACKAGE OFFERED!!

BENEFITS:

_Learn more at benefits.honeywell.com_

• Unlimited Vacation Plan with No Preset Maximums

• Flexible Hybrid Work Schedule

• Medical/Rx Health Savings Account (HSA)

• Dental/Vision

• Life Insurance

• Short/Long-Term Disability

• Employee Assistance Program (EAP)

• 401(k) Match

• Education Assistance

• Flexible Spending Accounts

• Parental Leave

• 12 Paid Holidays

• Deliver timely, high-quality support to our global customers, ensuring every case is handled with precision and care.

• Work hand-in-hand with our international team to resolve complex technical issues, keeping customers informed every step of the way.

• Create and contribute to knowledge base articles, drive Knowledge-Centered Support (KCS), and empower customers to self-serve through documentation and community engagement.

• Help enhance our processes by developing tools, refining workflows, and participating in Communities of Practice to share best practices.

• Participate in new product initiatives, testing, and training to ensure support teams are fully equipped ahead of product releases.

• Exceed Service Level Agreements (SLAs) for response and resolution times while maintaining high customer satisfaction (CSAT) and case deflection rates.

YOU MUST HAVE:

• Bachelor’s degree from an accredited institution in a technical discipline such as the sciences, technology, engineering or mathematics

• 5+ years of experience in technical support or project delivery with PHD (Process History Database), including exposure to APM (Asset Performance Management) and other MES tools (PAR/UI preferred)

WE VALUE:

• A Bachelor’s or Master’s degree in Chemical, Process, Control, or Instrumentation Engineering (or closely related discipline).

• Strong understanding of IIS and SQL Server environments with hands-on troubleshooting ability.

• Foundational knowledge of HTML, JavaScript, CSS, and REST protocols (programming skills are a plus).

• Exceptional communication and collaboration skills, both written and verbal.

• Proven problem-solving and analytical abilities with strong attention to detail.

• Deep technical understanding of APM/PHD usage within heavy process industries.

• A proactive mindset, curiosity to learn, and drive to exceed expectations.

Why Honeywell

Join a world leader in connected industrial technologies, where innovation meets real-world impact. You’ll collaborate with experts, support cutting-edge digital solutions, and make a measurable difference in customer performance and satisfaction.

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits at Honeywell

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posted: 10/16/2025

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.