"Alerted.org

CTG is seeking to fill a Cloud Application Specialist position for our client in Houston, TX.

**Duration:** 12 months

Duties:

+ Deliver AT&T service and On-Demand solutions, ensuring high-quality service delivery.

+ Manage order processing, order fallout resolution, and related AT&T-specific service applications.

+ Troubleshoot and resolve critical production issues promptly.

+ Collaborate with clients and internal technical teams to resolve escalations and service disruptions.

+ Utilize scripting and database tools for workflow analysis and issue resolution.

Skills:

+ Shell scripting, SQL, PL/SQL, Oracle DB, SQL Developer, SOAP, and JavaScript.

+ Familiarity with Amdocs tools, including AFF.

+ Strong problem-solving, analytical, and communication skills.

+ Ability to work independently and collaboratively in high-pressure environments.

Experience:

+ 10+ years in AT&T service delivery and On-Demand services.

+ Hands-on experience with AT&T service delivery applications and troubleshooting methodologies.

+ Proven ability to manage escalations and ensure service continuity.

Education:

+ Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact **Tana Stilloe at** **[email protected]** . Kindly forward this to any other interested parties. Thank you!

About CTG

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.