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Description

The Physician Practice Optimization Program Director is a critical role that blends analytical rigor with strategic program management. The goal is to enhance the performance, efficiency, and financial outcomes of practices across our diverse healthcare service area. The individual in this role will collaborate directly with physicians, clinic leadership, and cross-functional teams to develop, implement, and manage initiatives focused on operational optimization, billing, coding, scheduling, and overall performance improvement. Additionally, this role will support strategic planning, business development, and change management efforts in line with the organization's integrated strategic and financial goals.

Providence caregivers are not simply valued – they’re invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

+ Bachelor's Degree in Healthcare Administration, Business, Public Health, or related field

+ 5 years of experience in a team leadership role

+ 7 years of progressively responsible experience in health care operations in a multi-facility health system directing program operations

+ 7 years of experience working independently with minimal supervision

+ 10 or more years of experience in conflict resolution

+ 10 or more years of experience working as part of an interdisciplinary care team

+ Upon request: Driving may be necessary as part of this role. Caregivers are required to comply with all state laws and requirements for driving. Caregivers will be expected to provide proof of driver license and auto insurance upon request.

Preferred Qualifications:

+ Master's Degree: MBA, MHA, MPH, or graduate degree in a related field

+ Tech savvy with strong data analysis skills

+ Experience with Epic and Tableau

+ PMP (Project Management Professional)

+ Lean Six Sigma Green Belt or Black Belt

+ CPHQ (Certified Professional in Healthcare Quality)

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act."

About the Team

Providence has been serving the Inland Northwest since 1886 when Mother Joseph and the Sisters of Providence founded Sacred Heart Medical Center. Today, Providence is the largest health care provider in Washington located in communities large and small across the state. In eastern Washington, Providence provides care throughout Spokane, Stevens and Walla Walla counties.

Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern.

**Requsition ID:** 393368

**Company:** Providence Jobs

**Job Category:** Project Management

**Job Function:** Project/Product Management

**Job Schedule:** Full time

**Job Shift:** Day

**Career Track:** Business Professional

**Department:** 3041 CLINICAL PROGRAM SERVICES WA SHMC SPOKANE

**Address:** WA Spokane 101 W 8th Ave

**Work Location:** Sacred Heart Medical Center-Spokane

**Workplace Type:** On-site

**Pay Range:** $54.21 - $85.59

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.