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Case Manager
- Access Dubuque (Dubuque, IA)
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Case Manager
Operation Empower
1 Positions
ID: 83424
Posted On 10/21/2025
Job Overview
About Operation Empower
Operation Empower is a mission-driven nonprofit organization dedicated to advancing the well-being of individuals and families through accessible social services, mental health support, and community engagement. We believe in a future where everyone has the resources and support needed to thrive.
Job Description
Operation Empower is seeking a compassionate and dedicated Case Manager to join our team in a full-time role (40 hours per week). This vital position offers the opportunity to make a meaningful impact by providing individualized case management, counseling, and support services to adults in recovery. The Case Manager will assess client needs, develop tailored recovery plans, and coordinate with community resources to support clients’ mental health, sobriety, and reintegration into the community.
Responsibilities include leading on-site recovery groups, assisting clients in accessing wraparound services, advocating across systems of care, and ensuring smooth transitions into our recovery community. The role also involves using evidence-based approaches, fulfilling administrative duties, and maintaining professional and ethical standards.
Other Responsibilities Include
+ Maintain a client caseload, including eligibility assessments and individualized recovery planning
+ Conduct initial needs assessments and collaborate with supervisors on case management strategies
+ Track and document client progress through accurate case notes and timely reporting
+ Maintain regular communication with clients, offering flexible meeting times as needed
+ Build and maintain strong relationships with community partners and service providers
+ Participate in staff meetings, training sessions, and community outreach
+ Perform other duties as assigned to support program operations
+ Coordinate with community resources (e.g., recovery groups, mental health services, housing programs) to support client goals
Requirements and Skills
+ Bachelor’s degree in Social Work, Psychology, Human Services, or related field; Master’s degree preferred
+ Valid driver’s license for transporting clients when necessary
+ Strong oral and written communication skills
+ Ability to work collaboratively as part of a multidisciplinary team
+ Physical ability to lift up to 30 lbs. and assist with client-related activities as needed
+ Flexibility to adapt to program needs and client schedules
+ Commitment to complete Dependent Adult Abuse Mandatory Reporter Training within 6 months of hire (and every 5 years thereafter)
What We Offer
+ Health & Wellness: Dental insurance, vision insurance
+ Paid time off (PTO)
+ Paid Holidays
+ Additional benefits discussed at the offer stage
_Operation Empower is an equal opportunity employer, and we warmly encourage candidates from diverse backgrounds to apply, as we are committed to fostering an inclusive and equitable workplace._
Primary Contact
1760370688184
Tim Wiegman
Human Resource Generalist , HR
563-213-5552
Phone
Phone
Phone
Fax
Email
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Job Details
Categories
Human and Social Services
Location
Dubuque, IA
Shift
First Shift
Job Type
Employee
Full/Part
Full Time
Benefits
Dental Insurance
Vision Insurance
PTO (Paid Time Off)
Paid Holidays
Qualifications
Education
Bachelors
Experience
1-2 Years
Company ID
16782
Job REQ #
\# Positions
1
Start Date
20251021
End Date
20251107
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Operation Empower
About the Company
Operation Empower is a mission-driven nonprofit organization based in Dubuque, Iowa, committed to empowering individuals and families by providing accessible social services, mental health support, and opportunities for meaningful community engagement. We believe that every person deserves the chance to thrive—regardless of their background, income, or life circumstances. Meeting people where they are, offering compassionate, culturally responsive care and practical resources that address both immediate needs and long-term goals. Whether it's connecting someone to critical housing or employment services, offering counseling and mental health support, or creating safe spaces for community dialogue and personal growth, our work is rooted in dignity, inclusion, and lasting impact.
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