• IT Support Professional

    SAIC (College Park, MD)


    Description

    Position Overview:

    We are seeking an experienced IT Support Professional with a strong background in federal environments to provide comprehensive technical support and contribute to the development, testing, and implementation of technology solutions. The ideal candidate will possess hands-on experience with Databricks, SharePoint, Agile methodologies, and software application testing.

     

    The role requires both technical expertise and the ability to collaborate effectively with multidisciplinary teams in a structured, compliance-driven setting.

    Key Responsibilities:

    • Provide data bricks development, troubleshooting, and resolution for end-user and system issues in a federal IT environment.

    • Utilize SharePoint sites and related collaboration tools.

    • Support data integration, analytics, and automation tasks using Databricks and related technologies.

    • Collaborate with cross-functional teams to support Agile development cycles, including sprint planning, testing, and retrospectives.

    • Conduct software application testing, including writing test cases, executing test plans, and documenting results.

    • Contribute to documentation, knowledge management, and process improvement initiatives.

    Qualifications

    Required Qualifications:

    • 4+ years of professional IT experience, preferably within a federal or government contracting environment.

    • Hands-on experience with Databricks, testing and Agile/Scrum frameworks.

    • Proven ability to test, troubleshoot, and deploy software applications.

    • Strong problem-solving and communication skills, with the ability to support both technical and non-technical stakeholders.

    • Familiarity with federal IT standards, compliance requirements, and secure systems environments.

    Preferred Qualifications:

    • Experience working with cloud-based technologies.

    • Active federal security clearance (or eligibility to obtain one).

     

    Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

    REQNUMBER: 2510992

    SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability