• Support Associate II

    Novant Health (Wilmington, NC)


    What We Offer

     

    Your p urpose-driven career starts here: Find it at Novant Health

     

    Novant Health NHRMC is hiring a Support Associate II for our Behavioral Health team!

    Responsibilities

    As a Support Associate II , you’ll be the first point of contact for our patients and their loved ones — making a lasting impression with every interaction. You’ll:

     

    + Manage Patient Information: Access the EMR and communicate with visitors and staff based on the information presented.

    + Support Administrative Functions: Cross-train in various administrative support roles to enhance team efficiency in a fast paced environment.

    + Deliver Exceptional Service: Provide compassionate and professional assistance to patients, families, and team members.

    This position is:

    + 30 hours/week

    + 3 10-hour shifts (8:30am-7pm)

    + Requires a weekend and holiday rotation

    Qualifications

    + Education: High School Diploma or GED, preferred. High School Graduate/Diploma including clerical training. Completion of Medical Terminology course preferred.

    + Experience: One-year clerical experience in the medical field requiring heavy typing and transcription, required.

    + Additional Skills (required): Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.

     

    Job Opening ID

     

    118507