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Job Summary and Responsibilities

+ Manage clinic staff on day-to-day operations.

+ Coordinate clinic operations and activities to ensure proficiency and quality service is delivered within all sections of the clinic; ensuring compliance with regulations and standards.

+ Responsible for employee performance management by completing performance appraisals and setting individual goals as outlined in policies and procedures.

+ Effectively lead and develop a team of employees including hiring, training and development, salary recommendations, etc.

+ Prepare, recommend, and monitor clinic budget, goals, and objectives taking into consideration input from clinic staff.

+ Participate in the planning and development of policies and procedures, as well as clinic-specific procedures and programs.

+ Work with Regional Director to develop and implement performance goals and objectives.

+ Assist Regional Director with implementation and development of long-range plans.

+ Monitor payroll system to control time management.

+ Ensure and maintain environment to comply with regulatory, licensure, compliance and accreditation requirements.

+ Serve as the first point of contact for patient and external customer complaints. Reconcile and investigate all complaints relating to practice operations.

Job Requirements

+ Bachelor's Degree

Where You'll Work

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

Pay Range

$39.08 - $58.14 /hour

We are an equal opportunity/affirmative action employer.