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Resident Services Manager

Job Details

Job Location

Lake Castleton - Indianapolis, IN

Job Category

Admin - Clerical

Description

We are looking for aResident Services Manager to oversee daily operations atLake Castleton Apartments in Indianapolis, IN,including handling administrative tasks, resident relations, and staff management. Join a growing team of hardworking, self-motivated individuals! If you possess dynamic leadership capabilities and welcome a challenging position in a fast-paced environment, consider a career opportunity with our organization.

Responsibilities include, but are not limited to the following:

+ Coordinate maintenance and repair work throughout the complex

+ Track and follow up on all outstanding work orders while providing exceptional customer service to tenants

+ Determine need and place service calls as required

+ Provide accurate, valid, and complete information pertaining to all service requests from the submittal process through the completion

+ Prioritize schedules of maintenance staff, including on-call.

+ Utilize property management software system to log and track work order requests.

+ Follow up with residents to ensure timely response and resolution of related issues.

+ Gather bids from vendors for multifamily management for projects around the community

+ Perform walkthroughs of completed units to verify they are market-ready

+ Order supplies as needed

+ Assist with various reports and data entry

Qualifications:

+ High School Diploma or equivalent education required

+ Qualified candidates must have a minimum of 1-2 years of experience in property or residential management

+ Must be proficient in Microsoft Office programs including Excel, Word, and Outlook

+ Strong communication and organizational skills

+ Candidates should also be well organized and enjoy problem-solving

+ Experience and/or knowledge in Yardi is highly preferred but not required

Friedman Real Estate is an Equal Opportunity Employer. Applicants are considered regardless of race, color, religion, creed, sex, pregnancy, family responsibility, national origin or ancestry, citizenship, marital status, sexual orientation, transgender status, veteran's status, genetic information, or status as a qualified individual with a disability or any other protected characteristic in accordance with applicable law.

Qualifications

We are Friedman Real Estate____________________________________________________________________________

As one of the largest privately held full-service commercial real estate organizations in the nation, Friedman Real Estate provides clients with a single point of contact for the full range of Advisory, Property Management, Multi-Family, Brokerage, Financial, and Construction services that it offers.

Friedman manages more than 200 commercial properties encompassing more than 18 million SF and more than 15,000 apartment homes throughout the United States. Friedman’s brokerage team has over 600 current listings with more than $22.5 billion in closed transactions. As owners and managers of commercial property for over 35 years, Friedman understands what it takes to achieve results that maximize their clients’ objectives.

Recognized as one of Detroit Free Press’s Top Workplaces

Friedman Benefits

We offer a wide range of benefits to our employees consisting of:

+ Blue Cross Blue Shield health insurance plans

+ Delta Dental

+ Vision

+ Pet Insurance

+ Company-paid life insurance along with life insurance buyup

+ 401(k) Match

+ Company paid Long Term Disability after 2 years of service

Friedman Perks

+ Continuing education reimbursement benefits

+ Referral bonuses for new employees and new business

+ Recognition program

+ Three-tier PTO plan

+ Paid Parental Leave

+ Training seminars for leadership and professional development

+ Friedman Swag