• Commercial Sales Specialist

    LEGOLAND (Winter Haven, FL)


    What you'll bring to the team

     

    Role Commercial Sales Specialist

     

    Division Global Operations

     

    Grade D

     

    Location LLFR

     

    Reports to Senior Commercial Manager

    ROLE SUMMARY:

    The Commercial Specialist is responsible for driving brand visibility and revenue growth throughproactive sales outreach and on-site program planning and execution. This role reports directly to theSenior Commercial Manager, with a dotted-line to the Schools & Groups Marketing team, and isaccountable for delivering against set S&G targets.

     

    Qualifications & Experience

    Key Responsibilities

    Sales & Relationship Development

    + Drive new business through proactive outreach to schools, daycares, and community groups.

    + Build and nurture long-term partnerships that foster repeat engagement.

    + Identify trends and tailor sales strategies to meet evolving market needs.

    + Represent the resort at trade shows, educational events, and familiarization tours.

    Event Planning & Program Execution

    + Design and deliver engaging youth and education programs that reflect our brand values.

    + Coordinate logistics, schedules, and team collaboration to ensure seamless execution.

    + Partner with internal teams to create specialized group packages and marketing materials.

    Cross-Functional Collaboration

    + Act as a key liaison between marketing, operations, and guest services to ensure alignment.

    + Share insights and feedback to continually enhance sales processes and guest experiences.

    + Support operational planning and on-site execution of school and group visits.

    Guest Experience & Safety

    + Champion exceptional guest experiences through personalized service and attention to detail.

    + Monitor feedback and implement continuous improvements.

    + Uphold all health, safety, and compliance standards, reporting risks or incidents promptly.

    Experience & Qualifications

    + 3+ years of experience in **sales, marketing, or business development** , ideally within education, tourism, or entertainment.

    + Strong understanding of **youth programs, schools, and community engagement** .

    + Proven success in **driving revenue growth** , managing group contracts, and executing events.

    + Excellent **communication, organization, and problem-solving** skills.

    + Adept at working collaboratively across diverse teams in a fast-paced environment.

    + A passion for **creating memorable guest experiences** that combine learning and fun.

    Core Competencies

    + **Operational Excellence:** Executes events and sales processes efficiently and with precision.

    + **Attention to Detail:** Ensures every aspect of planning and delivery meets brand standards.

    + **Creative Problem-Solving:** Anticipates challenges and crafts innovative solutions.

    + **Collaboration & Communication:** Works seamlessly with teams to achieve shared goals.

    + **Adaptability:** Thrives in a dynamic, fast-changing environment.

     

    Our Values in Action

     

    At Merlin, we live by our values— **Own Your Craft, Go Together, Enjoy the Ride, Drive & Discover, and We Care** —which shape how we work, connect, and deliver magic every day.

     

    + **Own Your Craft:** Grow your expertise, seek feedback, and stay curious.

    + **Go Together:** Collaborate across teams and celebrate collective wins.

    + **Enjoy the Ride:** Bring positivity, energy, and joy to everything you do.

    + **Drive & Discover:** Take initiative, innovate, and see things through.

    + **We Care:** Prioritize safety, inclusion, and making a positive impact.

    Benefits

    • Benefits of Joining Merlin Entertainments! 🎉

    • Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.

    • Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!

    • Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡

    • Recognition Programs and Rewards: Celebrate your achievements and hard work!

    • 401(k) Program: Save for the future with company matching contributions.

    • Tuition Reimbursement Programs: Get support for further education and career growth.

    • Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!

     

    Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨

     

    Pay Range

     

    Competitive

     

    Submit a Referral (https://careers-na-merlinentertainments.icims.com/jobs/10146/commercial-sales-specialist/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834381883)

     

    At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

     

    Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

     

    **Location (Country-State-City)** _US-FL-Winter Haven_

    **Job ID** _2025-10146_

    **Employment Type** _Full-Time_

    **Offer/Contract Type** _At Will (US Only)_

    **Location Name** _LEGOLAND Florida_