"Alerted.org

Date Posted:

2025-10-23

Country:

United States of America

Location:

AZ201: RMS AP Bldg 801 1151 East Hermans Road Building 801, Tucson, AZ, 85756 USA

Position Role Type:

Hybrid

Security Clearance:

None/Not Required

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

The following position is to join our RTX Corporate, Enterprise Services, Research Center or BBN team:

We are seeking a highly skilled and motivated Infrastructure Workplace, Software Asset Management Manager, to spearhead the implementation, configuration, and optimization of ServiceNow Software Asset Management (SAM) Pro. This role will focus on entitlement management, model management, compliance and risk management, optimization and cost management, reporting and analytics, and process development and improvement. The ideal candidate will have a strong background in SAM best practices, ServiceNow platform expertise, and a proven ability to drive strategic initiatives that enhance operational efficiency and compliance.

What you will do:

+ Implementation and Configuration of ServiceNow SAM Pro. Deploy and configure the ServiceNow SAM Pro module to meet the organization's software asset management needs.

+ Integrating SAM Pro with other IT systems, such as CMDB (Configuration Management Database) and procurement systems.

+ Software Asset Management.

+ Develop and maintain processes for managing and reconciliation of software licenses, entitlements, and usage.

+ Driving automation of software asset management tasks using ServiceNow capabilities.

+ Optimization and Cost Management.

+ Recommend strategies for software consolidation or license reallocation. Analyzing software usage data to identify opportunities for cost savings and license optimization.

+ Compliance and Risk Management.

+ Ensure compliance with software vendor licensing agreements and regulatory requirements.

+ Identifying and mitigate risks related to software overuse or unauthorized installations.

+ Collaboration and Stakeholder Engagement.

+ Collaborate with IT, procurement, finance, and legal teams to ensure effective software lifecycle management.

+ Acting as a liaison between technical teams, business units, and software vendors.

+ Reporting and Analytics.

+ Design and deliver Workspace, dashboards, reports, and analytics on software usage, compliance, and cost-saving opportunities.

+ Process Development and Improvement.

+ Establish and document SAM processes and workflows.

+ Continuing to improve software asset management practices to align with industry best practices.

Qualifications You Must Have:

+ A University Degree or equivalent experience and minimum 8 years prior relevant experience, or An Advanced Degree in a related field and minimum 5 years experience

+ 10+ years of experience in IT Asset Management and/or Software Asset Management.

+ 7+ years of hands-on, extensive experience with ServiceNow, particularly with the SAM Pro module.

+ Proven experience leading technical teams and projects.

+ Familiarity with software licensing models (e.g., SaaS, perpetual, subscription) and vendors (e.g., Microsoft, Oracle, IBM, Adobe).

What We Offer:

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Work Location

This is a Onsite role, eligible candidates must reside within commuting distance from Tucson, AZ.

_As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote._

The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels.

RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

_RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act._

Privacy Policy and Terms:

Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.