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Roles and Responsibilities

+ Safety is our Priority. Follow Safe Work Practices that conform with the Company’s Safety Program and client worksite policies ensuring that every person on the team Stays Accident Free Every-day.

+ Promote company Core Values to foster and safeguard Company culture.

+ Serve as the site-specific Black Box “point person” for execution of the quality program elements, functions, responsibilities, and deliverables over the entire life cycle of the project.

+ Monitors and inspects operations that affect quality to align with industry and customer standards.

+ Initiates, facilitates, and participates in communications with internal and external teams to prevent, address, and resolve quality-oriented topics.

+ Develop, update, implement, deploy, and train the Black Box QMS in accordance to the program structure and requirements across the site.

+ Develop and execute the QA tactical implementation plan to encourage behaviors that supports/develops an evolving quality awareness culture.

+ Confirm the quality-related site activities are in accordance to industry codes and client/GC standards.

+ Train and coach QA Specialists and internal employees to effectively integrate quality initiatives into the daily workstream.

+ Collaborate with the program representatives to coordinate and integrate applicable quality specifications and expectations into both the Black Box QMS and client’s/GC quality programs.

+ Technical writing – Partner with subject matter experts to develop quality installation standards as required to support Black Box QMS and client’s quality programs.

+ Ability to develop, update, and implement quality tools that promote quality awareness culture. Partner with field staff and interdisciplinary teams for successful implementation and execution.

+ Generate and analyze quality data analytics for incorporation into metrics to accurately measure and manage quality performance.

+ Coordinate and conduct timely quality inspections prioritized according to production status and risk management as represented in the project schedule.

+ Ensure Quality Assurance standards are developed and disseminated to relevant stakeholders.

+ Issue, record, monitor and partner with staff to close nonconformance reports. Trend data to identify recurring issues.

+ Conduct corrective action(s) verification audits for non-conforming observations.

+ Drive structured problem solving to develop and anchor preventive action(s) to proactively support first time right quality goals.

+ Conduct relevant quality training to QA/QC Coordinators and OPS Field staff by performing ongoing coaching to develop their skills and knowledge.

+ Complete and coordinate the approval of the site’s QC technical submittals to the customer.

+ Share better practices and learnings with other program sites for implementation.

+ Represent Black Box and participate in the program meetings with the project’s subcontractor’s QC representative(s).

+ Execute duties as assigned.

Supporting Duties:

+ Materials – Coordinate with client design teams, project managers, etal. to consult on materials for CFCI and OFCI material questions and constraints.

+ Design Documentation - Verify site as-built design documentation quality attributes are complete and up to date.

+ Prioritized Response – Ensure rapid responses to high priority builds, nonconformances and break-fixes.

+ Strategic Planning – Participate in project pipeline planning and discussions related to the data center.

+ Technical – Serve as a technical resource for Black Box structured cabling standards, product selection, design, and installation methods in the field.