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Description

We are looking for an organized and personable Afternoon/Evening Front Desk Coordinator to join our team on a contract basis in Columbia, South Carolina. In this role, you will oversee front desk operations, ensuring smooth daily activities and exceptional service for all visitors and staff. This position requires strong multitasking abilities, attention to detail, and a proactive approach to maintaining a welcoming and efficient environment.

Responsibilities:

• Organize and maintain the front desk area by ensuring all materials, such as welcome packets and program flyers, are accessible and properly stored.

• Monitor and manage front desk equipment, including computers, printers, and copiers, submitting maintenance requests or ordering supplies as needed.

• Greet and assist visitors promptly, ensuring proper check-in procedures are followed or notifying appropriate staff of their arrival.

• Oversee cash handling processes, including verifying petty cash, balancing the till, and ensuring accurate financial reporting to the finance department.

• Process payments for memberships, programs, and assessments using the point-of-sale system, and coordinate with Finance for adjustments when necessary.

• Ensure participants complete necessary waivers and track attendance for programs such as Silver Sneakers and Silver & Fit.

• Collect and organize documentation for specific programs, forwarding it to the Programs Director for tracking or communication purposes.

• Develop and maintain front desk policies and procedures, ensuring all staff are trained and operations run smoothly.

• Supervise and support front desk clerks, providing guidance and solutions to improve organization and scheduling.

• Observe activities in the facility, utilizing security cameras and making rounds to ensure safety and address any concerns.

Requirements

Must be able to work a afternoon/evening schedule including some Saturdays

• Previous experience in receptionist duties, including managing front desk operations and maintaining a detail-oriented demeanor.

• Ability to handle multiple tasks efficiently, such as answering multi-line phone systems and managing walk-in visitors.

• Strong skills in customer service and concierge services to ensure a positive experience for all guests.

• Proficiency in operating and troubleshooting office equipment, including printers, copiers, and computers.

• Experience with cash handling, point-of-sale systems, and financial reporting processes.

• Familiarity with collecting and managing participant documentation and ensuring compliance with organizational policies.

• Excellent organizational and problem-solving skills to oversee daily operations and implement improvements.

• Ability to supervise and train front desk staff, fostering a collaborative and efficient team environment.

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .