"Alerted.org

Description We are looking for a dedicated Test Center Administrator to join our team in Pittsburgh, Pennsylvania. This is a contract position where you will play a critical role in ensuring the smooth operation of our testing center while providing an excellent experience for all candidates. Ideal candidates must demonstrate flexibility, professionalism, and a commitment to upholding testing standards in a secure environment.

Responsibilities:

• Greet examinees upon arrival and verify their identification in accordance with established procedures.

• Perform security checks, including the use of wands, to maintain a safe testing environment.

• Monitor candidates closely throughout their exams to ensure compliance with testing protocols.

• Address and resolve any candidate issues promptly, escalating as needed.

• Maintain secure handling and storage of testing materials to prevent unauthorized access.

• Prepare detailed reports on irregularities or occurrences outside company guidelines.

• Represent the organization's values and commitment to fairness during all interactions.

• Digitally scan and record fingerprint identification of candidates, if applicable.

• Assist with maintaining computers and testing equipment, ensuring proper setup and functionality.

• Collaborate with team members to accommodate flexible scheduling needs, including evenings and weekends. Requirements • High school diploma or equivalent is required; college experience is a plus.

• Minimum of one year of customer service experience in roles such as retail, call centers, or restaurants.

• Strong communication skills to effectively interact with candidates and team members.

• Ability to write clear and accurate reports and correspondence.

• Proficiency in Windows-based applications, including Office and web browsing tools.

• Physical capability to bend, stoop, lift up to 40 pounds, and move through the testing room every 8-10 minutes.

• Ability to remain stationary for extended periods while monitoring exams.

• Visual acuity to focus on computer screens and camera monitors during exam proctoring. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .