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Job summary:

Title:

Service Now Architect with HRSD - Hybrid

Location:

Chicago, IL, USA / Houston, TX

Length and terms:

Long term - W2 or C2C

Position created on 10/23/2025 06:32 pm

Job description:

** Webcam interview; *** Long term project *** Hybrid ****Due to security reasons only USC/GC **

Job Description:

Key Responsibilities:

+ Partner with ServiceNow, Workday, and enterprise architecture teams to design and implement the Employee Experience Portal.

+ Evaluate and improve current ServiceNow instance configurations (e.g., EC Pro) to align with enterprise standards and best practices.

+ Provide technical direction and architectural recommendations for integrations between ServiceNow, Workday, and other enterprise systems.

+ Identify integration pitfalls and performance bottlenecks, and propose effective solutions.

+ Participate in design and review sessions, influencing technical decisions and fostering alignment among stakeholders.

+ Conduct light hands-on debugging and troubleshooting as needed (not a full coding role).

+ Collaborate closely with strong technical and business personalities to drive consensus and decision-making.

Required Skills & Experience

+ Strong technical expertise in ServiceNow – particularly in enterprise-level integrations.

+ Demonstrated experience designing and delivering ServiceNow-to-Workday integrations or other complex cross-platform connections.

+ Solid understanding of cloud architecture principles and integration frameworks.

+ Proven ability to communicate effectively across technical and business teams, handling strong personalities and driving outcomes collaboratively.

+ Hands-on familiarity with AI and search capabilities within ServiceNow or related platforms (preferred).

+ Experience providing strategic architectural input while still capable of debugging or hands-on configuration as required.

Preferred Qualifications

+ Experience in Workday integrations or HR systems transformation projects.

+ Previous involvement in employee experience or service portal modernization initiatives.

+ Familiarity with large enterprise environments and governance processes.

Additional Information:

+ Looking for someone who is strong with HR modules within ServiceNow.

+ Workday experience is a plus

+ Strong integration experience with ServiceNow

Contact the recruiter working on this position:

The recruiter working on this position is Nadeem Ahmed Razvi(Shaji Team)

His/her contact number is +(1) (202) 7381674 His/her contact email is [email protected]

Our recruiters will be more than happy to help you to get this contract.