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Position Title:

Communications Coordinator - Social Media Content

Job Description:

Performs full professional level communications and promotional work involved in preparing, implementing, and presenting a variety of departmental informational campaigns, communications, and knowledge-based materials for city operations. Works closely with senior executives to establish organizational messages and keep staff informed of key work initiatives and developments. Coordinates internal employee communications programs, including employee newsletters, brochures, policies and procedures manuals, and related communications. Creates, coordinates, and oversees the distribution and delivery of information across divisions. Specifically, and related to the above description, This team member plays a key role in enhancing the visibility, transparency, and community engagement efforts of the Department. This position is responsible for creating, managing, and distributing engaging multimedia content across various social media platforms. The ideal candidate is a skilled storyteller who can highlight the department’s mission, daily activities, community outreach, and public safety initiatives through compelling video, photography, editing and written content.

TYPICAL DUTIES:

+ Participates in planning, developing, and implementing marketing strategies and employee engagement plans, projects, or programs. Ensures all plans are in alignment with the department’s overall mission and strategic plan.

+ Research, plan, draft, design, edit, and distribute various materials, including fact sheets, brochures, news articles, annual reports, and presentations.

+ Develops comprehensive timelines for projects and events, implements agreed upon communications strategy within budget.

+ Synthesizes complicated matters and data into an understandable context and follows through on inquiries, research requests, and drafting messages for approval.

+ Disseminates information pertinent to employees through newsletters, bulletins, email, presentations, print, or other communication techniques to reach employees out in the field.

+ Builds and coordinates social media output by creating communications for internal and external audiences and distributing information and materials for social media websites.

+ Supports emergency communication efforts and media management during a crisis.

+ Monitors and evaluates communication effectiveness to ensure employees utilize the information provided.

+ Archives and maintains department communications assets and publishing content on internal and external department websites.

+ May supervisor part time employees.

+ Perform other duties as assigned.

MINIMUM QUALIFICATIONS:

+ Graduation from an accredited college or university with a bachelor’s degree in English, Marketing, Communications, or a closely related field plus two to four years of professional-level experience performing communications, marketing, and/or public relations. Education and experience may be substituted one for the other on a year-for-year basis.

+ Creative ability to devise effective communication strategies.

+ Knowledge and familiarity with information technology, basic design, and digital editing is essential.

+ Excellent writing, editing, and proofreading skills.

+ Effective oral and written communication skills; excellent interpersonal skills.

+ Ability to resolve highly complex issues; develop and communicate new policies and procedures.

+ Ability to work effectively with individuals from diverse backgrounds and at various levels of the organization.

WORKING CONDITIONS:

+ Generally comfortable working conditions requiring light physical effort. Intermittent sitting, standing, and walking. May require frequent travel between office and department or meeting location.

+ Considerable exposure to stress as a result of human behavior and job requirements.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

POSITION TYPE

Full-Time / Part-Time / Seasonal

POSITION SALARY RANGE

$ - $

DEPARTMENT

XX

Full Time/Part Time:

Full time

Scheduled Hours:

40

Salt Lake City is a place where your skills and dedication directly contribute to the community. With a team serving over 200,000 residents, we take pride in delivering meaningful work—from maintaining infrastructure to shaping public programs—with integrity and professionalism.

We value experience, accountability, and results. Our organization recognizes talent and rewards contribution, offering employees opportunities to grow, lead, and make a lasting difference.

If you're driven by public service and want to help shape the future of our city, we’d love to work with you.

Salt Lake City offers a competitive and well-rounded benefits package designed to support your health, financial future, and professional growth. To learn more, visit our Benefits & Wellness (https://www.slc.gov/hr/benefits-and-wellness/) site.

Health & Wellness

+ 95% City-paid medical insurance

+ Dental, vision, life insurance

+ HSA (with $1,000–$2,000 City contribution)

+ Wellness clinic for employees & families

+ Robust Employee Assistance Program (EAP)

Financial Perks

+ Tuition reimbursement (up to $4,000/year)

+ Retirement contributions (pension and/or 401(k))

+ Discounted pet insurance, legal services, and more

Thinking about applying or weighing another offer?

Use our Total Compensation Calculator (https://tools.slc.gov/totalcompensation/) to see the true value of your job offer—including salary, benefits, retirement, and more.

We know time away from work is essential for rest, personal needs, and family life. Salt Lake City offers generous paid leave to help you recharge and stay balanced. To learn more, visit our Benefits & Wellness (https://www.slc.gov/hr/benefits-and-wellness/paid-leave/) site.

+ 12 vacation days to start

+ 12 paid holidays + 1 personal holiday

+ Up to 80 hours personal leave annually

+ 6 - 12 weeks of paid parental leave

+ Bonus leave credit for eligible rehires & public sector transfers

Our Recruitment Team is ready to assist you throughout the entire hiring process—from questions about job openings to application support. Reach the Recruitment Team at 801-535-6699Or email: [email protected]

The City is committed to the full inclusion of all qualified individuals. As part of this commitment, Salt Lake City will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at 801-535-7900.

Salt Lake City is proud to be a partner of the Utah Patriot Program, providing employment opportunities for Veterans, Military and spouses. We are also a proud National Service Partner.