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As a Business Intelligence Center of Excellence (BI COE), our mission is to maintain integrity in decision making across MCAPS (Microsoft Customer and Partner Solutions )—ensuring the right data is surfaced with quality and consistency, both in BI and increasingly in AI-driven solutions. We are committed to being the “one source of truth” for MCAPS, driving operational excellence and transformational impact.

The BI COE within the AI Transformation Office (AIT) is seeking a dynamic and visionary leader to drive strategic and tactical outcomes across MCAPS. As **Director, Buisiness Intelligence Audiences** , you will lead a high-impact team responsible for delivering business intelligence solutions that empower our business partners, leveraging the latest in Microsoft technologies—including Microsoft Fabric and PowerBI. You will be at the forefront of transforming the BI experience with an AI-first approach, ensuring that data integrity, quality, and consistency remain central to our mission: surfacing the right data, at the right time, with one source of truth for MCAPS decision making.

What Makes You Stand Out

+ Strategic Leadership: Proven ability to lead and inspire cross-functional teams, driving both tactical execution and strategic transformation.

+ Business Intelligence Expertise: Deep experience in delivering BI solutions on Microsoft platforms, with a track record of innovation and operational excellence.

+ AI-Driven Change Agent: Passion for integrating AI into business insights, championing new approaches, and scaling impact across the organization.

+ Collaborative Influence: Skilled at building trusted relationships across diverse teams and stakeholders, fostering a culture of transparency, learning, and empowerment.

+ Commitment to Integrity: Dedicated to maintaining the highest standards of data quality, governance, and ethical decision making.

Responsibilities

Strategic Planning & Execution

+ Lead the BI Audiences & Segment/Business Unit BI team in designing, developing, and delivering BI solutions that support MCAPS goals and priorities.

+ Drive the transformation of BI user experiences through AI enablement, partnering closely with the Fabric Product Group and other stakeholders.

+ Optimize delivery lifecycle and costs by simplifying semantic models and accelerating time-to-market for data solutions.

+ Expand governance and portfolio management processes, ensuring clear prioritization, value realization, and effective cross-MCAPS business alignment.

+ Play a critical “Customer Zero” role, partnering with product groups and field teams to accelerate feature development and showcase AI-driven BI leadership.

BI and AI Solution Delivery

+ Partner with business stakeholders, segment teams, engineering teams, and vendors to capture requirements and translate business needs into actionable BI and AI solutions.

+ Manage the end-to-end BI solution delivery lifecycle, including design, development, testing, launch, and measurement of solution value.

+ Collaborate closely with engineering and vendor teams to ensure solutions are robust, scalable, and aligned with technical best practices.

+ Lead user engagement and adoption efforts, ensuring solutions meet the needs of end users and drive measurable business impact.

+ Oversee ongoing sustainment of BI and AI solutions, including proactive issue identification, troubleshooting, root cause analysis, and resolution.

+ Establish and maintain feedback loops with stakeholders to continuously improve solution quality, performance, and relevance.

Team Leadership & Development

+ Model, coach, and care for a diverse team, fostering growth, empowerment, and a culture of excellence.

+ Attract, retain, and develop top talent, ensuring the BI COE remains a destination for the best and brightest in business intelligence.

Data & Analytics Excellence

+ Serve as a trusted expert in data, directing teams to identify relevant data types, address gaps, and apply best practices in data management, integrity, and governance.

+ Lead complex analyses to address business questions, synthesize insights, and present results through dashboards, reports, and data visualizations.

+ Drive innovation and efficiency, introducing methods that enable reusable, self-service analytics and automation of reporting processes.

Collaboration & Influence

+ Establish and leverage relationships across MCAPS and AIT, ensuring quality data sources and optimal adoption of analytical tools and insights.

+ Influence partner teams to develop, adopt, and improve tools and techniques, driving actionable insights and business impact.

Qualifications

Required/minimum qualifications

+ Master's Degree in Mathematics, Analytics, Engineering, Computer Science, Marketing, Business, Economics or related field AND 4+ years experience in data analysis and reporting, business intelligence, or business and financial analysis

+ OR Bachelor's Degree in Statistics, Finance, Mathematics, Analytics, Engineering, Computer Science, Marketing, Business, Economics or related field AND 6+ years experience in data analysis and reporting, business intelligence, or business and financial analysis

+ OR equivalent experience.

Additional or preferred qualifications

+ Master's Degree in Mathematics, Analytics, Engineering, Computer Science, Marketing, Business, Economics or related field AND 8+ years experience in data analysis and reporting, business intelligence, or business and financial analysis

+ OR Bachelor's Degree in Statistics, Finance, Mathematics, Analytics, Engineering, Computer Science, Marketing, Business, Economics or related field AND 12+ years experience in data analysis and reporting, business intelligence, or business and financial analysis

+ OR equivalent experience.

+ 3+ years people management experience and/or informal/indirect team leadership experience.

Business Analytics M5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: US corporate pay information | Microsoft Careers (https://careers.microsoft.com/v2/global/en/us-corporate-pay.html)

Microsoft will accept applications for the role until October 31st, 2025.

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .