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POSITION: Host

DEPARTMENT: Food & Beverage

REPORTS TO: Senior Food & Beverage Manager

FLSA STATUS: Hourly Non-Exempt

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

THE ROLE

The Host or Hostess position provides exceptional guest service while working collectively and cooperatively in the View Boston Observatory Restaurant environment.

ESSENTIAL DUTES AND RESPONSIBILITIES

+ Greet and seat guests in a timely, efficient, and professional manner.

+ Exhibit professional and courteous behavior.

+ Present a neat and tidy appearance while adhering to uniform standards.

+ Communicate effectively with guests, all levels of management and co-workers.

+ Maintain the proper care of equipment and food & beverage items.

+ Provide guests with personal service and attention to detail that will exceed their expectations.

+ Work as a team with fellow associates and other service departments within View Boston Observatory.

+ Must have extensive knowledge of food and beverage menu, specials and services offered.

+ Set up and maintain a clean, neat, and safe work area.

+ Fulfill the assigned opening and closing duties.

+ Knowledge of other food, beverage, and retail outlets within the View Boston Observatory.

+ Perform other duties as assigned by Management as needed.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

+ All applicants must be at least 18 years of age.

+ Ability to interact with co-workers to assure compliance with company service standards.

+ Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.

+ Must be able to read, speak and write English Language to communicate with guests and coworkers.

+ Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.

+ Must have 2-3 years working in a fast-paced bar, high-end club, or restaurant.

+ High school diploma or equivalent. Some college preferred.

SKILLS AND ABILITIES

+ Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds.

+ Ability to work all View Boston events, including extended hours, nights, weekends, and holidays.

+ Ability to multitask in a fast paced, team orientated setting.

+ Ability to interact with co-workers to assure compliance with company service standards.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.