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Position Details

Position Information

Requisition Number

Stu04818P

Home Org Name

Office of University Writing

Division Name

Provost and VP Academic Affair

Position Title

Front Desk Representative 2026-2027 - Miller Writing Center

Working Title (if different from Position Title)

Job Summary

The Office of University Writing is seeking a **Front Desk Representative** who will assist with daily operations and provide administrative support to the Miller Writing Center at Auburn University.

University Writing seeks to employ a team of students with different life experiences, areas of expertise, knowledge, perspectives, and strengths. Candidates from any academic discipline are encouraged to apply as long as their interests and/or career goals align with the work of the Miller Writing Center and University Writing.

The selection process includes an application and interview. Applications will be reviewed by the hiring committee, which includes current full-time staff members, consultants, and front desk representatives. The hiring committee will review applications using an anonymous review system to help ensure equitable practices. Personal and academic information (name, email, major/program, classification,GPA , etc.) will be removed from the application and will only be released to the hiring committee as needed.

Essential Functions

+ Assist clients and consultants with administrative tasks, which may include making accounts or appointments, answering questions, or responding to technical issues.

+ Navigate the online data management platform (Advise Assist)

+ Understand and execute writing center processes, protocols, and policies

+ Communicate clearly, quickly, and responsibly with clients, full-time staff members, consultants, and other front desk representatives via phone, email, and in-person means

+ Maintain the confidentiality of client records

+ Work regular weekly shifts as assigned

+ Participate in required trainings, meetings, and professional development activities as assigned

+ **Time commitment:** Students are expected to work between 7-11 hours/week each semester (depending on their schedule and preference). Front desk shifts will start in January 2026. Renewal is possible pending satisfactory performance.

+ **Training requirements:** New front desk representatives who start in Spring 2026 are required to complete an asynchronous training module (available January 1) and attend a one day training. Candidates who are not available for training should consider applying next year.

+ **Compensation:** Undergraduate front desk representatives will receive an hourly wage of $12.00/hour with $0.25/hour increases in subsequent years.

Why Work at Auburn?

+ **Life-Changing Impact** : Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.

+ **Culture of Excellence** : We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.

+ **We’re Here for You** : Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.

+ **Sweet Home Alabama** : The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.

+ **A Place for Everyone** : Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.

Ready to lead and shape the future of higher education? Apply today! War Eagle!

Minimum Qualifications

+ Undergraduate or graduate student at Auburn University during the 2026-2027 academic year

Preferred Qualifications

Preference will be given to candidates who are able to demonstrate or have the ability to learn the following skills:

+ Critical thinking and problem solving

+ Interpersonal communication and active listening

+ Prior teamwork experience

+ Intercultural sensitivity and teamwork

+ Time management and organization

+ Software and technology

+ Available to continue working in 2026–2027 academic year

+ Remain in good academic standing for all semesters employed

+ Available for asynchronous training via Canvas starting January 1

+ Available for mandatory training prior to the beginning of the semester

+ Available to work between 7-111 hours/week, beginning in January 2026 depending on availability

Pay Rate

$12.00/hour

Work Hours

7-11

City position is located in:

Auburn

State position is located:

Alabama

Posting Detail Information

Posting Date

10/23/2025

Closing Date

11/10/2025

Equal Opportunity Compliance Statement

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit theirwebsite (https://auburn.edu/administration/eoc/) to learn more.

Special Instructions to Applicants

Applications are due on **Friday, November 7th** . Selected candidates will be invited to participate in an interview with the hiring committee and submit contact information for two references. Interviews will take place in late-April.

To begin the application process, complete the online application via AU Human Resources by Friday, November 7th. Candidates will submit the following information:

• Personal and academic information (name, email, major/program, classification,GPA , etc.)

• Previous employment information (title, start/end dates, responsibilities, etc.)

• Responses to two open-ended questions (see below for details)

Candidates will be asked to submit responses to open-ended questions because the hiring committee does not review traditional application materials (resumes, CVs, cover letters, etc.). Candidates are encouraged to limit their responses to **1-2 paragraphs** for each open-ended question. Applications missing one or more questions will not be considered.

Quick Link for Internal Postings

https://www.auemployment.com/postings/56588

Documents Needed to Apply

Required Documents

1. Resume

Optional Documents

1. Cover Letter