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Job Description

Principal Duties and Responsibilities

Employee Benefits Administration

• Coordinate enrollment and termination of employee benefits; maintain supporting documentation and company policy records.

• Conduct benefits orientations and open enrollments; prepare and distribute materials and maintain benefit databases and portals.

• Serve as the primary contact for carriers, brokers, payroll providers, and third-party administrators.

• Respond to employee inquiries regarding benefit plans, status changes, and plan provisions.

• Process leave of absence requests (FMLA, disability, medical, personal), as well as exit letters for terminations.

• Oversee maintenance of employee benefits files and PTO program data, ensuring accuracy in payroll records, deductions, and compensation.

• Reconcile payroll and benefits invoices and balance reports for billing accuracy.

Contracts Administration

• Support the Senior Contracts Administrator in creating and maintaining Sentinel Service Contracts and Informatics Contracts.

• Ensure timely creation and renewal of invoices for contracts and work with hospitals to complete renewals efficiently.

• Maintain existing contracts, making equipment or documentation updates as needed and communicating changes to relevant teams.

• Collaborate with Sales, Logistics, Finance, and Legal teams to ensure all required documentation is received, accurate, and compliant.

• Assist in acquiring and maintaining Certificates of Insurance (COIs) for master agreements; liaise with insurance companies to update and provide COIs as necessary.

• Assist the Finance team and perform other related duties as assigned.

Additional Responsibilities

• Support company events, process weekly expense reports, and assist with policy development and documentation (SOPs).

• Participate in finance department projects, including audits, governmental reporting, and fixed asset maintenance.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Bachelor’s Degree in Human Resources, Business Administration, or related field required.

• Experience in benefits administration and/or contract management preferred.

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams); experience with ERP systems preferred.

• Familiarity with federal and state regulations related to benefits (FMLA, COBRA, Section 125).

• Strong communication, analytical, and problem-solving skills.

• High attention to detail, strong organizational skills, and ability to manage multiple priorities under tight deadlines.

• Customer-focused, proactive, and able to work both independently and collaboratively across departments.

• Physical requirements include regular sitting, walking, talking, and hearing; ability to lift up to 15 pounds frequently and up to 50 pounds infrequently.