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Job Description

Insight Global is seeking a Content Designer who can support a customer facing portfolio specific to GenAI experiences. This role will be pivotal in supporting the Voice and Tone across chat bot experiences that consumers directly interact with, as well as shaping the strategy around content with design partners. While shaping the content strategy, this role will be guiding on copy and information architecture aligned to copy to make sure brand at the forefront. It is important that candidates are familiar with GenAI experiences because understanding how to shape content around them will be important for the day to day. The role will primarily be supporting designers and engineering stakeholders.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

5+ years of content design or content strategy experience

Hands on experience with Figma and working experience of auto layout

Experience working in complex environments supporting both design and tech stakeholders

Working experience with Gen AI, chat bot or conversational consumer experiences

Experience creating a strategy roadmap for content within web and mobile applications

Strong experience aligning to Tone, Voice and Brand in an enterprise environment

Portfolio with content strategy or design examples