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Administrative and Enrollment Coordinator

POSITION DETAILS

Lehman College, of The City University of New York, ranks among the top five institutions in the nation for fostering social mobility. A four-year Hispanic-Serving Institution in the Bronx, Lehman offers bachelor’s, master’s, and advanced degrees and certificate programs in the Liberal Arts, sciences, and professions. The College’s community-driven mission and notable academic programs attract a diverse, international enrollment of over 15,000 students who take courses on its 37-acre, tree-lined campus and online degree programs. Many thousands more community members benefit yearly from its active cultural, educational, health, and economic outreach programs and services.

Under the supervision of the Deputy Director of Enrollment Communications and Technology, the Administrative & Enrollment Coordinator will play a critical role in the daily operations of the Help Hub, assisting students both in person and virtually during business hours. The Administrative and Enrollment Coordinator will also assist the Director with administrative tasks related to procurement and office management.

The ideal candidate will have excellent communication and technology skills, strong attention to detail, and the ability to handle confidential information with discretion. The candidate must be flexible, work well independently and as part of a team, deliver exceptional customer service, possess a genuine desire to assist students, and assist with supervising parttime staff. Knowledge of the enrollment process and familiarity with CUNY technologies, including CUNYfirst, CUNYBuy, Schedule Builder, and EAB Navigate, are essential.

In addition to CUNY overview, key responsibilities include but are not limited to:

• Maintain the office’s supply inventory and ensure adequate resources are available to staff.

• Submit requisitions for office purchase orders, including supplies, computers, and software subscriptions.

• Assist with the collection of necessary purchasing documents in accordance with procurement requirements, including contacting vendors for quotes, invoices, and receipts.

• Collaborate with the Purchasing Department’s sub-units and other offices within the Division of Enrollment Management to support various procurement objectives.

• Serve as a liaison between the Office of Enrollment Communications and Technology and other administrative departments to expedite and efficiently process work requests, key requests, and other office needs.

• Assist the Director in maintaining and updating the office website and online staff directory to ensure information is accurate and current.

• Provide direct student services and collaborate with other units to support advisement, registration, payment, and related activities.

• Address general Admissions and Financial Aid questions as well as assist in the uploading and submission of documents.

• Offer responsive, needs-based assistance to students. • Help students make meaningful connections to campus resources and services.

• Report any student concerns or program issues to the supervisor in a timely manner.

• Maintain accurate records of student interactions in EAB Navigate.

• Manage and update service availability in EAB Navigate, including scheduling appointments for in-person, phone, and online support.

• Attend all required meetings and training sessions.

• Perform other office duties as assigned by the Director.

Applicants must be legally eligible to work in the United States. Sponsorship will not be offered for this position.

QUALIFICATIONS

Bachelor's Degree required.

Other / preferred qualifications:

• Proficiency with Microsoft Office Suite, Navigate and Schedule Builder

• Experience managing a staff and schedule • General knowledge of enrollment process and CUNY systems

• Strong interest in or experience in working with students 2

• Motivated, responsible, and hardworking team player that is willing to learn, and is able to work well with students and staff

CUNY TITLE OVERVIEW

Supports projects, initiatives, and activities that impact an academic or administrative department.

- Manages basic office functions such as communications, meeting schedules, work plans, staff assignments, and distributing information.

- Collects data for, prepares, and distributes reports and presentations using word processing, spreadsheet, and presentation software.

- Updates office databases, lists, and files to ensure completeness and accuracy; maintains current information on department web site(s); maintains department archives and collections.

- Conducts internet and/or database research and performs basic systems queries to locate information related to department activities.

- Maintains department fiscal plans and budgets; assists in budget administration and invoice processing.

- Provides basic information, instructions, and materials as requested by students, faculty, and others who contact the department.

- May supervise office staff and student workers.

- Performs related duties as assigned.

Job Title Name: Administrative Coordinator

CUNY TITLE

Assistant to HEO

FLSA

Non-exempt

COMPENSATION AND BENEFITS

Salary commensurate with education and experience. **$50,500**

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.

Candidates must attach a resume, cover letter, and three professional references (name, title, organization, and contact information).

CLOSING DATE

Resumes accepted until November 14th, 2025.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

31255

Location

Lehman College