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Full-Time Call Center Receptionist
- Trinity Health (Livonia, MI)
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Employment Type:
Full time
Shift:
Description:
Work Shift 9am - 6pm EST
**Position Overview** :
Under general supervision, this role provides essential administrative and clerical support to assigned staff members. Responsibilities include handling documentation, data processing, report generation, meeting scheduling, maintaining office files, and managing office supplies and equipment. This position also involves screening and prioritizing phone calls and mail, editing outgoing correspondence, and coordinating schedules. Cross support for other administrative staff is provided as needed.
Why Join Us?
_Start Here… Grow Here... Stay Here!_
At our core, we believe in building careers, not just jobs. Many of our team members stay with us for the long haul—and for good reason. Our culture is built on support, growth and opportunity.
What We Offer:
+ **Comprehensive Benefits** : Enjoy medical, dental, and vision coverage starting on day one, along with short and long-term disability insurance.
+ **Retirement Planning** : Benefit from our 403(b) plan with a generous matching contribution.
+ **Work-Life Balance** : Take advantage of generous paid time off, including 7 paid holidays, and a flexible schedule.
+ **Professional Growth** : Receive comprehensive orientation and up to $5,250 annually in tuition reimbursement to support your continuing education.
+ **Daily Pay Option** : Access your earnings as you need them with our daily pay option.
Key Responsibilities:
+ Prepare, format, and summarize data for reports and projects.
+ Assist with special projects and provide backup administrative support.
+ Maintain accurate and organized file systems.
+ Schedule and manage meetings and travel arrangements.
+ Handle incoming calls and mail, ensuring prompt and accurate responses.
+ Ensure adherence to Trinity Health policies and compliance standards.
+ Promote a customer-focused work environment and provide excellent internal and external service.
**Minimum Qualifications** :
+ High school diploma or equivalent
+ Minimum of two years of clerical/administrative experience, ideally in a corporate environment.
+ Proficiency in Microsoft Office (Word, Excel, PowerPoint); strong typing, proofreading, and communication skills.
+ Ability to operate standard office equipment (phones, copiers, fax machines, etc.).
+ Excellent interpersonal skills to manage communications and coordinate meetings across departments.
+ Strong organizational and analytical skills, with attention to detail and confidentiality.
+ Ability to handle multiple tasks and prioritize effectively in a dynamic environment.
+ Commitment to Trinity Health's Mission, Vision, and Values.
Physical and Mental Requirements:
+ Primarily seated work with occasional walking, bending, and lifting of light office supplies.
+ Ability to perform detailed tasks in a fast-paced, frequently changing environment.
+ Must be able to travel between various work locations as needed.
About Trinity Health** **At** **Home – Southeast Michigan
Trinity Health At Home – Southeast Michigan is a member of Trinity Health At Home , a national home care, hospice and palliative care organization serving communities throughout eleven states. As a faith-based, not-for-profit agency, we serve patients and families in the comfort of home, offering skilled nursing, therapy (physical, occupational, speech) and medical social work. We are Medicare-certified and accredited by The Joint Commission. Learn more about us at TrinityHealthAtHome.org/Michigan .
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran
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