• Office Assistant

    UPMC (Cumberland, MD)


    UPMC Western Maryland's GI Clinic is looking for a full time Office Assistant! This position will work Monday through Friday within the hours of 7:00 am and 5:00 pm. If you have previous registration or front desk office experience and are looking for a new and rewarding role helping to create a seamless process for our patients, make sure to take a look at the details below!

    Responsibilities:

    + Verify necessary information and records in the medical record and computerized scheduling system.

    + Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.

    + Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.

    + Maintain clean, orderly waiting area including beverage area and reading materials.

    + Prepare patient charts for upcoming appointments.

    + Answer telephone, screens calls, takes messages, and provides information.

    + Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.

    + Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.

    + Answer questions regarding patient appointments and testing.

    + Complies with all UPMC Health System policies and procedures.

    + Maintain strict confidentiality related to medical records and other data.

    + Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.

    + High school diploma or GED is required.

    + 1 year work experience, preferably in a medical office setting. Knowledge of medical terminology preferred.

    + Word processing and computer experience preferred.Licensure, Certifications, and Clearances:UPMC is an Equal Opportunity Employer/Disability/Veteran