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Job Description

The Senior Systems Engineer plays a critical role within the Technical Operations team, requiring hands-on expertise, independent initiative, and active mentorship. Reporting to the Infrastructure Manager, this position provides strategic and tactical guidance for the design, implementation, enhancement, and maintenance of compute, storage, and backup environments. The role focuses on ensuring high availability, performance, and security of IT infrastructure, while proactively monitoring system health, recommending improvements, and resolving technical issues. The engineer will also lead or contribute to projects involving system implementations, upgrades, and migrations across multiple teams.

Act as a subject matter expert and escalation point for complex technical challenges.

Establish and enforce best practices for system security, performance, and reliability.

Perform essential technical functions including:

Server administration (primarily Windows, with Linux as a plus)

Data center operations

Observability tool configuration and management

Patch and vulnerability management

Incident response and resolution

Documentation and compliance reporting

Recommend, design, and implement improvements to existing tools and technologies.

Collaborate across teams to execute infrastructure-related projects requiring evaluation of business processes and industry standards.

Mentor junior and mid-level team members to support their professional development.

Assess emerging technologies and provide recommendations based on organizational needs and trends.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Minimum 5 years of experience in systems administration, with at least 3 years in a senior or leadership capacity.

Relevant certifications (e.g., MCSE, VCP, CompTIA Security+) are desirable.

Strong background in enterprise infrastructure technologies including virtualization, storage, and networking.

Experience designing and implementing solutions for high availability, resiliency, and business continuity.

Familiarity with tools such as Azure, Exchange/M365, VMware, monitoring platforms, and ITSM systems is preferred.

Proven ability to lead complex IT projects from planning through execution.

Excellent communication and interpersonal skills, with the ability to engage stakeholders across all levels. Expert-level proficiency in Windows operating systems; Linux experience is a plus.