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Start Date: ASAP

Reports to: Network Director of School Operations in Residence

About Prodeo

Prodeo Academy is a network of public schools serving the Twin Cities. It is a meaningful education solution closing the opportunity gap through data-driven instruction in a culture based on five core values: Perseverance, Respect, Integrity, Development, and Engagement. Shared expectations around these values enhance the opportunity for our scholars to reach their full potential. We are looking for team members committed to helping our students access greater opportunities, achieve future success, and contribute to the vitality of our community.

Purpose

The Enrollment Family Liaison plays a vital role in connecting families to the school community by serving as both a guide and advocate. This role ensures that recruitment, enrollment, and family engagement are carried out with warmth, clarity, and cultural responsiveness. As the primary bridge between families and the school, the Enrollment Family Liaison supports student success by fostering strong relationships, ensuring accurate enrollment processes, and promoting ongoing family partnership.

Core Responsibilities

+ Actively support student recruitment, enrollment, re-registration, withdrawal, and transfer processes.

+ Lead annual fall registration for returning scholars.

+ Conduct student registration meetings, guide families through the application process, and ensure data accuracy for enrollment and retention reporting.

+ Lead campus tours and oversee the student onboarding process, including communication, meeting coordination, and planning.

+ Serve as the primary point of contact for families throughout the onboarding process.

+ Develop and implement family partnership strategies in collaboration with school leadership, using family feedback to inform and improve practice.

+ Create a welcoming, supportive presence for all families and visitors to the school.

+ Facilitate family programs such as the Family Ambassador Program and parent-teacher groups.

+ Support family engagement events, including orientation nights, conferences, and community meetings.

+ Partner with staff on schoolwide recruitment, enrollment, attendance, and retention efforts.

+ Maintain accurate and up-to-date family information in student databases to support both operations and instructional teams.

+ Share family insights that inform whole-school strategies and strengthen organizational practices.

+ Provide interpretation services as needed, ensuring equitable access for all families.

+ Translate school documents and coordinate interpretation to ensure clear communication in families' preferred languages.

+ Support interpretation in specialized settings such as IEP meetings (training provided).

Qualifications

+ An Associate's degree or higher; Bachelor's degree preferred.

+ Language skills in Spanish, Karen, and/or Kayah are required.

+ 1 to 2 years of experience working in a fast-paced office or educational environment, working with students, parents, and the community.

+ Experience in executing complex project logistics with a track record of strong results.

+ Strong attention to detail and desire to provide high-quality service.

+ Exceptional communication and interpersonal skills.

+ Strong organizational skills with the ability to manage multiple priorities and meet deadlines.

+ Demonstrated success in community building, stakeholder engagement, and culturally competent practices.

+ A proactive and collaborative problem-solver with a positive, service-oriented mindset.

+ Comfortable with technology, including database systems, CRMs, and digital communication tools (Facebook, Instagram, YouTube).

+ Familiarity with Microsoft Office and Google Suite.

Compensation

Salary for this position is competitive and commensurate with experience.

Prodeo Academy is an equal opportunity employer. We do not discriminate on the basis of race, gender, ability, age, religion, sexual orientation, or national or ethnic origin. We are committed to hiring a diverse and multicultural staff and encourage applications from traditionally underrepresented backgrounds.