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All the benefits and perks you need for you and your family:

Per Diem (As Needed)

+ Employees who switch from PRN to Full or Part Time employment get access to Day One Benefits (Immediate)

+ PRN (per diem) team members may contribute to the Adventist HealthCare Retirement Plan (but are ineligible for employer contributions to the plan)

+ Whole Person Well-being and Mental Health Resources

+ Employee Discount Program, including tickets, travel, Pet Insurance, and More!

Our promise to you:

Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.

**Schedule:** PRN

**Shift** :Day

**Location:** AdventHealth Daytona Beach

**The community you'll be caring for:** 301 MEMORIAL MEDICAL PKWY, Daytona Beach, 32117

The role you'll contribute:

The Patient Ambassador is responsible for monitoring and impacting improvement in patient satisfaction for all hospital service lines. The Patient Ambassador rounds on patients, monitors comments received through the GetWell Network, and analyzes patient satisfaction survey scores. Identifies opportunities for improving care or preventing events that have a negative impact on patient care.

The value you'll bring to the team:

+ Monitors Customer Satisfaction Outcomes on a monthly basis and report analyzed trends to executive team including action plans.

+ Performs discharge phone calls to all discharged inpatients and reports analyzed trends to executive team on a weekly basis.

+ Rounds on patients on inpatient units on a daily basis to discuss the quality of care they are receiving and provides feedback to care team staff and nurse manager.

+ Rounds on patients on a regular basis to understand perception of services and provides feedback to care team staff and nurse manager.

+ Works closely and communicates with clinical leaders from inpatient nursing, the Emergency Department and Surgical Services.

The expertise and experiences you'll need to succeed:

**Minimum qualifications** :

+ High School Diploma or equivalent

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

**Category:** Patient Experience

**Organization:** AdventHealth Daytona Beach

**Schedule:** Per Diem

**Shift:** 1 - Day

**Req ID:** 25042077

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.