"Alerted.org

Part Time Customer Service

1800TShirts

1 Positions

ID: 1

Posted On 10/20/2025

Job Overview

Onsite job.

Schedule: 12pm -5pm Monday thru Friday.

We are seeking a friendly, organized, and dependable Customer Service Representative to be the first point of contact for our customers to work part time 12pm - 5pm Monday thru Friday. This position plays a vital role in delivering outstanding customer experiences and supporting our sales and production teams.

Key Responsibilities

+ Greet customers in person, by phone, and via email with professionalism and enthusiasm

+ Answer product questions and guide customers through the ordering process

+ Handle order intake and help prepare estimates and invoices

+ Communicate with internal teams to ensure timely production and delivery

+ Provide updates on orders, resolve concerns, and manage follow-ups

+ Maintain an organized and welcoming front office / showroom space

+ Assist with basic administrative tasks such as filing, scheduling pickups, and tracking orders

Primary Contact

12485

Tom Rauen

,

563-584-8000

Phone

Phone

Phone

563-584-8008

Fax

[email protected]

Email

True

False

True

Job Details

Categories

Clerical/Office Administration

Customer Service

Location

Dubuque, IA

Shift

First Shift

Job Type

Employee

Full/Part

Part Time

Benefits

Retirement Plan

Qualifications

Education

High School/GED

Experience

1-2 Years

Company ID

1009

Job REQ #

1

\# Positions

1

Start Date

20251020

End Date

20251026

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1800TShirts

About the Company

Our Company

+ **Mission:** 1-800-Tshirts is family-owned and dedicated to providing high-quality apparel and products with exceptional customer service to our community and beyond. We work hard to ensure that you, our customers, have a seamless shopping and customized experience, so you can focus on what really matters. At 1-800-Tshirts, you can trust that you'll find the products you are searching for to customize for your business, sports team or a family event, with personalized attention from our friendly staff.

+ **Vision:** Our vision at 1-800-Tshirts is to become the go-to destination for our community's customized product needs; offering a wide range of high-quality products for every occasion. We aim to create a welcoming and inclusive environment where our customers feel valued and appreciated, and where personalized customer service is at the forefront of everything we do. Our commitment to building strong relationships with our customers and community through active involvement and giving back is a core value that we will continue to uphold. We strive to constantly evolve and improve, staying ahead of trends and technologies to provide an exceptional experience that exceeds our customers' expectations.

+ **DEI Statement** : We create for Everyone. At 1-800-Tshirts we make diversity, equity and inclusion part of everything we do - from how we create our products to how we build our workforce.

Services Offered:

Our fully automated facility is capable of printing thousands of TShirts per day, however you may notice there are no minimums! In addition, we also specialize in the following:

* Custom Screen Printing

* Custom Direct to Garment Inkjet Printing

* Custom Embroidery

* Promotional Products

* In House Digitizing

* Full Time Artist on Staff

* Complete Customer Satisfaction