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Overview

Barton Creek Resort & Spa

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

Job Description

Omni Hotels & Resorts is seeking Resort Coffee and Retail Managerfor the beautiful Barton Creek Resort & Spa! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024

Responsibilities

+ Set appropriate shop hours and staffing to maximize sales and minimize expenses.

+ Recruit, hire, train and develop a talent based organization dedicated to delivering excellent customer experiences and financial results.

+ Complete payroll process on a daily/weekly basis.

+ Become an expert in and train team in all Omni Related Retail SOPs.

+ Oversee annual holiday shop Retail experience and staffing.

+ Manage & coach selling performance of individuals and metrics of each shop; drive excellence in Customer service levels.

+ Assist in timely flow of merchandise from receiving to shops to maximize sales.

+ Facilitate transfers of merchandise and mark-downs.

+ Facilitate replenishment orders of regularly stocked goods.

+ Maintain stores physical appearance (cleanliness, organization, safety).

+ Maintain merchandise inventory (asset) and present it well to maximize sales.

+ Drive trunk show and event initiatives on property which generates sales (mobile pro-shops, member events, charity tie-ins, holiday fashion shows, etc.).

+ Analyze daily, weekly, monthly financial results and take appropriate action based on insight gained from analysis to deliver P&L results.

+ Report weekly summary reports to Corporate Office including selling statistics, promotional recaps and Buyers Reports.

+ Communicate and partner effectively with corporate and resort/club management.

+ Share/propose best practice implementation/solutions for shops, property or Company based on learning from day-to-day operations, analysis and plans.

+ Collaborate with Buyers to review budgeted including stock plans and product flow.

+ Develop seasonal merchandise plans for changing the look and feel of each shop via floor moves, vendor changes and/or décor.

+ Initiate marketing efforts to help drive sales and increase awareness of shops and product both on property and in local market.

+ Work with Director of Retail on effective buying plans for golf merchandise in all golf shops.

+ Drive retail sales to member at Barton Creek Country Club.

+ Work with Retail Management Team to create new processes for associates to execute.

+ Create Purchase Orders for Golf Retail at this discretion of the Dir of Retail.

Merchandising –

+ Present and maintain all merchandise in a superior manner in each shop.

+ Build visual merchandising skills in team.

+ Partner w/Buyers to define best buying strategies for each of the shops; research new shop concepts for future development as needed.

+ Provide Buyers with information on local market trends, customer profiles and new vendors.

+ Review Merchandise reports on a weekly basis; provide feedback and direction on key trends with items, classifications, vendors and stock to sales ratios.

+ Provide leadership and direction in developing resort specific products that help define a “sense of place” for the guests and maximizes the value of the resort name and location.

+ Champion and drive the Power of One/Omni culture.

Qualifications

+ Previous retail management experience required.

+ Minimum five years relevant experience or an equivalent combination of training, experience and/or education.

+ Must have excellent interpersonal, oral and written communication skills.

+ Must provide excellent service to internal and external customers.

+ Must be attentive to detail.

+ Must have the ability to adapt to unexpected situations.

+ Must be punctual and reliable.

+ Must be able to provide active ServSafe Manager Food Handler's Certification and TABC Certificate.

+ Must be able to work weekends and holidays, and be flexible with the schedule.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected]

Job LocationsUS-TX-Austin

Posted Date4 days ago(10/21/2025 11:36 AM)

Requisition ID 2025-128675

# of Openings 1

Category (Portal Searching) Food & Beverage