• Exp Cust Exp Professional

    Honeywell (Des Moines, IA)


    You will report directly to the CCC N.A. Field Manager, and you’ll work out of our **Des Moines, Iowa** location on a **Hybrid** work schedule.

     

    In this role, you will impact customer satisfaction and loyalty by ensuring timely and effective scheduling of engineers for site activities in the Americas region, thereby enhancing the overall customer experience and driving business growth.

    KEY RESPONSIBLITIES

    + Efficient scheduling of resources and jobs

    + Coordination of (International) jobs from start to finish, incl maximize the opportunity

    + Communicate with customers and internal stakeholders.

    + Understand and follow up on customer site, visa and HSE requirements

    + Create cost estimates, verify PO’s and T&C’s

    + Create work orders / service orders

    + Validate time and expenses

    + Work with the finance team on timely invoicing

    + Participating in cross-functional efforts within the Field Service Team

    BENEFITS OF WORKING FOR HONEYWELL

    In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: **click here** _(https://benefits.honeywell.com/)_

     

    The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. **Job Posting Date: October 24, 2025** .

    YOU MUST HAVE

    + 3 years in an operation or customer service role

    WE VALUE

    + Bachelor’s Degree preferred

    + Data Analysis is a plus

    + Demonstrates strong customer service behaviors: effective communication skills, problem-solving, responsiveness

    + PC skills: MS Office – Excel spreadsheets, Word Document

    + Enterprise Resource Planning (ERP) experience preferred – SAP

    + Salesforce experience preferred

    ABOUT HONEYWELL

    Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: **click here** _(https://www.honeywell.com/us/en)_

     

    Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

     

    Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.