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Agility Senior Associate
- JPMorgan Chase (Charlotte, NC)
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Embark on a rewarding and challenging career as an Agility Senior Associate with our dynamic team. You'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment. We look first and foremost for people who are passionate around solving business problems through innovation & engineering practices. Join us and contribute to our mission while advancing your career. With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.
As an Agility Senior Associate in Global Banking, you will be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders on a daily basis to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning and you'll work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally.
Job responsibilities
+ Partner with business owners and partners to develop and document the business strategy and plans and leads projects, directing program planning and management, issue identification and resolution, risk management, analytical design and deliverable definition, manages change requests
+ Develop and executes comprehensive project plans to achieve desired outcomes - including scope, schedule, budget, resources, solution quality, leveraging consistent methodology across all programs
+ Support centralized tracking of project plans and consolidated end to end integrated view for all program and keep project timeline, risks, dependencies and deliverables on track. Enforce use of consistent standards, methodologies and best practices to ensure consistency and efficiency across programs
+ Implement common, consistent routines, resources and tools to track and report status of key programs and develop metrics, scorecard and dashboard reporting for tracking of key initiatives leveraging common frameworks
+ Identify and effectively communicates with key stakeholders throughout the project, understanding their needs and expectations
+ Lead cross-functional project teams, fostering a collaborative work environment. Facilitate communication and collaboration across workstream members. Provide clear direction and support to team members
+ Provide regular updates on project plans and progress, prepare program updates for key forums, management updates, business reviews and identify, assess and manage issues with appropriate escalation while supporting centralized tracking and reporting of key issues across programs
+ Ensure decisions are brought forward to appropriate forums, track key decisions, expected impacts/outcomes, and leverage common tools to track, assess and mitigate risks associated with programs
+ Lead and coach teams to adopt and implement agile methodologies and promote open communication and engagement among team members ensuring continuous improvement and alignment with organizational goals while acting as liaison between the development team and product owner, ensuring clear communication and understanding of product backlog items.
+ Use advanced communication, facilitation, and presentation skills to manage and influence stakeholders while communicating organizational impediments to leadership while facilitating and guiding the development teams in the understanding and application of Scrum and agile principles, practices and methodologies.
+ Plan deliverables and helping teams monitor performance, organize and lead scrum ceremonies, including daily stand-ups, sprint planning sprint reviews and retrospectives, and monitor and track the team's progress, ensuring adherence to agile metrics and providing regular reports to management on sprint outcomes and team performance.
Required qualifications, capabilities, and skills
+ 6+ years in project management/ agility lead experience with an understanding of project management and Agile/Scrum methodologies, tools and resources
+ Advanced Excel (Pivot tables, validation rules, vlookup) PowerPoint skills, experience setting up Confluence , Sharepoint, Confluence, and Jira with xcellent knowledge of scrum techniques and artifacts (such as the definition of done, user stories, automated testing, and backlog refinement) with strong understanding of Agile methodologies, Including Scrum, Kanban and Lean.
+ Excellent facilitation, communication, and interpersonal skills and proven ability to lead and coach teams in Agile adoption and continuous improvement with experience in fostering a collaborative team environment and resolving conflicts effectively.
+ Ability to manage multiple tasks and projects simultaneously, in a fast-paced environment and structure a scope of complex problems and apply a range of analytical tools to develop solutions
+ Strong interpersonal, influencing, and listening skills with ability to interact with colleagues at all levels and achieve goals without direct control over resources and a strong executive presence and meeting facilitation.
+ Outstanding ability to communicate effectively and confidently, develop relationships at all levels of the organization and to work well in cross-functional teams and report and manage multiple projects/priorities and ability to tailor communication of plans (i.e., high level vs detailed level) based on the audience
+ Promote a flexible team environment that can handle changes with agility due to change in direction or conflicting priorities while maintaining focus on managing deadlines, organizing and prioritizing work and delivering value to the business
Preferred qualifications, capabilities, and skills
+ Knowledge and experience in querying - such as SQL , JIRA filters etc.
+ PMP Certified, Certified Scrum Master (CSM) or equivalent Agile certification.
+ Management consulting or internal experience within Banking and Financial services, and/or mortgage banking/home lending industry
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
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