• IT Support / 2nd Shift

    Motion Recruitment Partners (Bolingbrook, IL)


    IT Support / 2nd Shift

     

    Boilingbrook, Illinois

     

    Onsite

    Contract

    A long-established Managed Services Provider (MSP) headquartered in the Chicagoland area is looking for a strong 2nd Shift IT Support Engineer to join their growing team. Founded in the early 2000's, this company delivers cutting-edge business technology solutions spanning Managed IT, Cloud, Cybersecurity, and Digital Transformation.

     

    This is a hands-on technical role for someone who thrives on problem-solving, variety, and real responsibility. Ability to communicate effectively with non technical users is essential to be considered for this position. This is a second shift position is from **3pm -12am** , 5 days a week on site in **Boilingbrook or Lake Forest.**

    Required Skills & Experience

    • 2–5 years of professional IT Support experience (MSP background strongly preferred)

    • Active Directory administration and user management

    • Basic network troubleshooting (DNS, DHCP, VPN, connectivity, 404 errors)

    • Familiarity with CI/CD concepts and configuration pipelines

    • Strong written and verbal communication skills (“able to explain tech to your grandmother”)

    • Flexibility to work late or weekend shifts

    Desired Skills & Experience

    • Experience supporting mixed Windows and macOS environments

    • Basic familiarity with cloud-based platforms (Azure, M365, basic AWS)

    • Understanding of ticketing systems and escalation procedures

    • Comfortable with remote troubleshooting tools and documentation practices

    • A curious, self-motivated approach to problem-solving

     

    What You Will Be Doing

    Tech Breakdown

    • 60% Windows & Active Directory Management

    • 30% Network Diagnostics & Troubleshooting

    • 10% CI/CD and System Configuration Support

    Daily Responsibilities

    • Diagnosing, troubleshooting and resolving Level 1-2 support tickets for networks, personal devices and applications

    • Managing user accounts, permissions, and group policies in Active Directory and Microsoft 365

     

    Monitoring systems and network performance, responding to alerts, and escalating complex issues when necessary

    The Offer

    • Compensation: Up to $65K for strong candidates

    • Full-Time, Bonus Eligible

    You will receive the following benefits:

    • Medical, Dental, and Vision Insurance

    • Vacation and PTO

    • 401(k)

    • Career growth within a rapidly expanding MSP environment

    You will receive the following benefits:

    + Medical Insurance - Four medical plans to choose from for you and your family

    + Dental & Orthodontia Benefits

    + Vision Benefits

    + Health Savings Account (HSA)

    + Health and Dependent Care Flexible Spending Accounts

    + Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

    + Hospital Indemnity Insurance

    + 401(k) including match with pre and post-tax options

    + Paid Sick Time Leave

    + Legal and Identity Protection Plans

    + Pre-tax Commuter Benefit

    + 529 College Saver Plan

     

    Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.

     

    **Posted by:** Gabriel Pettas

    Specialization:

    + Technical Support