• Bellperson

    AT&T Hotel & Conference Center (Austin, TX)


    Come join our Guest Servies team as a full-time Bell Person! We are AT&T Hotel and Conference Center located in the heart of UT Campus, Hook 'em!

     

    *Individual MUST have AM and PM availability daily, shift typically run from 7AM-3PM and 2-10:30PM

    Principle Responsibilities & Position Purpose:

    To provide assistance and services to guests in order to ensure that their arrival and departure experience is pleasurable and informative.

    ESSENTIAL FUNCTIONS

    + Assist in the transport and storage of guests' luggage to guest room and conference center

    + Assist with guest packages when needed

    + To properly “log” all trips with guest luggage

    + Responsible for a clean appearance of uniforms

    + Knowledgeable about all hotel amenities

    + To have pleasant conversations with guests about hotel promotional programs

    + Ensure cleanliness of bell closets and bell carts

    + Answer phones in lower lobby when needed

    + Welcomes and assists guests’ according to PLATNIUM SERVICE Standards.

    + Providing an excellent first impression to guests

    + Maintains a presence in the Front Drive  throughout the hours of the shift.

    + Greets all guests courteously, using the guest’s name whenever possible.

    + Assist with the coordination of the arrivals and departures on the front drive

    + Demonstrates PLATINUM SERVICE Standards in all interactions.

    + Remains observant and responds to each guest who passes through entrances.

    + Assists Housekeeping in maintaining the cleanliness and appearance of the Hotel Lobby and Entry way.

    + Follows Hotel’s telephone etiquette standards.

    + Reports suspicious people, behavior, and vehicles to Loss Prevention

    + Ensures adherence to Code of Ethics

    The Benefits working at AT&T Hotel and Conference Center and FLIK/Compass:

    + Paid Vacation Days (after 90 days of employment)

    + Annual Merit Increases

    + 11 Paid Holidays (after 90 days of employment)

    + Ride the Bus for Free

    + Free Daily Shift Meals- yum!

    + Lockers & Locker Rooms with Showers

    + Discounted Monthly UT Garage Parking

    + Discount Gift Shop offerings

    + Referral Bonus $

     

    We are owned by UT Austin and managed by Compass Group North America, a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V.

     

    AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States.

     

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