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Some of what you'll be doing:

This position is designated for Evening/Night Shift coverage. The regular schedule is Saturday from 3:00 pm – 1:30 am, and Sunday through Tuesday from 3:30 pm – 2:00 am, with Wednesday through Friday off. Candidates must be available and willing to work during evening and overnight hours as part of their standard work schedule.

As the Landside Transportation Specialist, you will facilitate safe and contractually compliant commercial Ground Transportation (GT) operations by enforcing rules and regulations, educating and advising drivers, and providing support to operators and the traveling public.

+ You will impose transportation-related rules and regulations of the Port of Seattle by issuing citations and warnings to non-compliant commercial transportation operators.

+ You will maintain contact with regulatory agencies such as Department of Licensing, Washington Utilities and Transportation Commission, and Department of Revenue to identify and support changes in government regulations affecting GT functions and ensure current Port policies, procedures, and processes comply.

+ You will facilitate optimum working relations with operators by educating operators/drivers on Port of Seattle Ground Transportation policies and procedures.

+ You will monitor the activity of Transportation Network Companies and GT operations to include commercial operator and passenger activity, and traffic flow through onsite inspections and closed-circuit TV.

+ You will conduct quarterly inspections and audits for the Port’s On-Demand Taxis to maintain contract and regulatory compliance.

+ You will assist with permit sales by collecting required documents and maintaining digital filing in SharePoint and Veoci.

+ You will evaluate and design process improvement initiatives to apply lean processes for increased efficiency, productivity, and quality of service for permit sales and operator check-ins.

+ You will provide wayfinding for passengers and operators and advise the traveling public on accommodations, travel routes, and ground transportation options.

+ You will collaborate with other teams to disseminate information to all commercial operators and assist with incident and emergency response and reports for incidents in the parking garage and Ground Transportation locations.

+ You will train new hires to manage the day-to-day operations of the department and oversee parking area for all contractors who have employees working on the 3rd floor of the garage to ensure compliance with guidelines.

Who you are:

+ **Experienced** – You have two (2) years of customer service experience in an airport operations or transportation environment.

+ **Desired** – We hope you have a Traffic Control Flagger Certification.

+ **Committed to Equity** – You will apply equity and exemplify shared values, behaviors, and practices in all aspects of the work. At the Port of Seattle, equity is a daily responsibility and a foundational expectation for all Port employees.

+ **Excellent Communicator** – You have exceptional verbal communication and active listening skills.

+ **Adaptable** – You can multitask in a fast-paced, dynamic, ever-changing environment. You can respond to exceptions from rules and regulations and fairly apply them using good judgement.

+ **Technically Skilled** – You are proficient in using access control and tracking systems, Microsoft Word, Excel, Outlook, OneDrive, SharePoint, and Veoci.

+ **Tactful** – You can quickly resolve operator or customer issues, carefully focusing on operational continuity. You can resolve interpersonal conflicts professionally.

What else you need to know:

+ **Work Schedule** – Your normal work schedule will be Sunday through Tuesday from 3:30 pm to 2 am, and Saturdays from 3:00 pm to 1:30 am. You will have Wednesdays, Thursdays, and Fridays off. You may be required to work during emergencies to address any issues that could adversely impact Port operations.

+ **Work Environment** – You will primarily work in an office environment half the time, and the remainder of the time you will be outside in the parking garage or at one of our remote locations.

+ **Washington State Residency Requirement** – Employees must establish a residence in Washington state within 30 days of their first day of employment and must maintain a residence in Washington State during their employment with the Port of Seattle. If a position is eligible to telework, work performed while teleworking must be performed in Washington State.

+ **Overtime Eligible** – You are eligible for overtime pay in this role.

+ **Security Requirements** – As the successful candidate, you must pass a Transportation Security Administration (TSA) background check as well as a criminal history background check with the Federal Bureau of Investigation (FBI). Your employment will be contingent upon obtaining a Port of Seattle ID badge upon clearance.

Why you'll love it here:

The Port of Seattle offers an extensive benefits package that rewards our staff for their valuable contributions towards the Port‘s mission. In addition to the summary below, benefit details for non-represented positions can be found** **on the Port of Seattle‘s website.** **If the position is represented by a union, please refer to the “** **Collective Bargaining Agreement** **” or contact the appropriate Union Representative for specific information related to benefits and eligibility.

+ **Healthcare** – Medical, Dental, and Vision Care with options that work for you and your family.

+ **Paid Vacation** – Just about four weeks per year that increases with tenure to rest and rejuvenate.

+ **Paid Sick Leave** – At least one hour of sick leave for every 40 hours worked.

+ **Holidays** – More than ten days per year to celebrate with family and friends away from work.

+ **Pension/Retirement Plans** – A pension and additional savings plans to prepare for your future after the Port.

+ **Getting to Work** – From subsidized parking and a low-cost public transit card to alternative work arrangements giving you an opportunity to work hybrid.

+ **Parental Leave** – Six weeks of paid leave to spend with new additions to your immediate family.

+ **Development** – From tuition reimbursement, training, stretch assignments and internal internships, we support a learning culture.

+ **Equity, Diversity, and Inclusion** – The Port of Seattle values diversity as a source of innovation and strength. We are actively working across the organization to create a culture where all employees – regardless of race, gender, and other identities – succeed and reach their fullest potential.

+ **Work-Life Balance** – We provide the resources to help you create habits to be healthy and balanced.

+ **Mission Driven** – We are focused together in promoting economic opportunities and quality of life in the region by advancing trade, travel, commerce, and job creation in an equitable, accountable, and environmentally responsible manner.

Why the Port of Seattle:

Every role at the Port of Seattle is vital to our thriving community. We are a leader in moving people and cargo across the country and around the world. With facilities and property ranging in scope from a half-acre park to one of the largest airports and container terminals on the West Coast, we maximize the public assets in our portfolio with an eye toward best uses and environmental sustainability. Find out more here .

Our vision is to create a Port that mirrors – throughout its breadth of operations and services and within its leadership – the diversity of our communities, instill principles of equity into its culture, and ensures a fair and intentional distribution of opportunities to expand economic develop and quality of life for all in our region. Find out more about how our values RAISE us up and our commitment to equity .

**Location:** Seattle Tacoma International Airport

**Organization:** Ground Transportation

**Employee Status:** Regular

**Schedule:** Full-time

**Posting Expires:** Nov 10, 2025, 11:59:00 PM

**Minimum Salary:** 34.17

**Midpoint Salary:** 46.23

**Req ID:** 003763

The Port of Seattle is an equal opportunity employer that values diverse perspectives and life experiences. We encourage people of all backgrounds to apply, knowing decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law, regulations and ordinances. To help comply with all state and federal requirements, we appreciate you voluntarily answering the questions below. The information on this form will be kept confidential. Click https://www.portseattle.org/page/ethnicity-definitions for definitions and descriptions of the categories referenced below regarding Ethnicity and Race. Click https://www.portseattle.org/page/vevraa-information for information and definitions of the categories referenced below regarding Protected Veterans status.