• CSA Representative - TVC Pro - Driver

    Love's Travel Stops & Country Stores (Oklahoma City, OK)


    TVC Pro-Driver is a member of the Love’s Family of Companies and is a commercial driver’s license (CDL) protection subscription service with more than thirty-five years of experience assisting individual drivers and fleets in reducing or dismissing fines, preventing downtime for court and protecting compliance, safety and accountability (CSA) scores.

     

    Benefits:** **_*_** **_Fuel Your Growth with Love's - company funded tuition assistance_** **_* Paid Time Off * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development *_

     

    **Welcome to TVC Pro Driver:** The CSA Representative will be responsible for opening Data Q challenge cases and monitoring the progress of those cases. Representative will also be responsible for contacting courts for final dispositions to help aid in the challenges. The representative will also be responsible for creating Data Reviews for large and small fleets to help maintain their safety score.

    Job Functions:

    + Provide the best possible customer service for members, attorneys, and associates by processing documents correctly

    + Obtain specific information from legal documentation and input it into the computer system

    + Properly complete various forms of paperwork

    + Precisely note member files in the computer system

    + Perform DataQ challenges

    + Create closing letters

    + Create Data Reviews

    + Clearly communicate with Fleet Safety Directors and other personnel

    + Communicate with courts, officers, and investigators as necessary

    + Maintain proper records of attendance by correctly using the Paycom system

    + All other duties as assigned and required

    **Experience and Qualifications** :

    + High School Diploma (or GED) required

    + 2 years office environment preferred

    + Must be able to type at least 35 WPM

    + Must be able to operate a computer, use the internet and be familiar with 10-key

    + Familiarity with Microsoft Office

    + Excellent verbal and written (both typed and handwritten) communication

    + Highly self-motivated and results oriented

    + Ability to perform in a high-energy, dynamic and team-oriented environment

    + Required to sit for extended periods of time at a desk

    Location:

    + In office: 14313 N. May Avenue, Oklahoma City, Ok, 73134

    Work Schedule:

    + Monday- Friday 8-5. Schedule is flexible.

    + Remote with one in-office day each month

    Our Culture:

    Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

     

    Love's is an Equal Opportunity Employer. Veterans encouraged to apply.

     

    Job Category: Corporate

     

    EOE-Protected Veterans/Disability