• Lead Teller- Dyersville

    Access Dubuque (Dubuque, IA)


    Lead Teller- Dyersville

    DuTrac Community Credit Union

    1 Positions

    ID: 32

    Posted On 10/14/2025

     

    Job Overview

     

    Our mission at DuTrac is to be a trusted partner with our members to make a difference in their lives by working directly with each person to help them achieve their financial goals. Our staff provides excellent service to our members and builds long term relationships to make sure our members succeed in whatever those goals may be. As a Lead Teller at DuTrac, you have the power to be a difference maker!

     

    Integrity, Community, Engagement and Education are the qualities you will find in DuTrac's working environment. You will appreciate working in DuTrac's family-friendly culture that provides excellent opportunities for both personal and career growth while providing a competitive salary and benefit package.

    As a Lead Teller, your knowledge and member service skills will provide you the opportunity to assist our members in the following areas:

    1. Performs regular Teller duties, receiving, processing, and posting member financial transactions, including deposits, withdrawals, transfers, and loan payments.

    2. Manages vault transactions and maintains sufficient cash levels; balances ATM; replenishes ATM and cash dispense machines.

    3. Assists Teller staff with problems and questions; provides oversight to teller line.

    4. Welcomes members, determines needs, and effectively provides routine information concerning services; provides assistance and guidance when members have questions or problems. Looks for opportunities to explain and offer appropriate credit union services, providing referrals and meeting branch goals.

    5. Assists with opening and closing procedures.

    6. Schedules, trains, and monitors the work of other tellers, provides input on performance reviews, coordinates teller activities.

     

    Ideal candidates will have at least 3-5 years of Teller experience or similar experience in a retail setting. The Lead Teller must be available to work hours Monday-Friday between 8:30a-5:00p and Saturday mornings on a rotating basis from 9:00a-12 Noon.

     

    DuTrac is proud to be an Equal Opportunity Employer.

     

    Primary Contact

     

    225015

     

    Human Resources

     

    ,

     

    563-585-8431

     

    Phone

     

    Phone

     

    Phone

     

    Fax

     

    [email protected]

     

    Email

     

    True

     

    False

     

    True

    Job Details

    Categories

     

    Banking/Mortgage/Financial Services

     

    Clerical/Office Administration

     

    Customer Service

     

    Sales/Service

     

    Location

     

    Dyersville, IA

     

    Shift

     

    First Shift

     

    Job Type

     

    Employee

     

    Full/Part

     

    Full Time

     

    Benefits

     

    Health Insurance

     

    Dental Insurance

     

    Vision Insurance

     

    Life Insurance

     

    Retirement Plan

     

    PTO (Paid Time Off)

     

    Paid Holidays

     

    Tuition Reimbursement

    Qualifications

    Education

    High School/GED

    Experience

    2-5 Years

     

    Company ID

     

    988

     

    Job REQ #

     

    32

    \# Positions

    1

     

    Start Date

     

    20251014

     

    End Date

     

    20251128

     

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    DuTrac Community Credit Union

     

    About the Company

     

    DuTrac Community Credit Union is a financial cooperative serving over 54,000 individuals and families in a 34-county area throughout the local Tri-State region of Iowa, Illinois and Wisconsin. Our Credit Union is one of the largest in the state with over 1 Billion in assets - and consistently ranks among the safest and financially strongest in the nation.

     

    We offer members a full line of consumer and commercial financial services ranging from savings and checking to credit cards to mortgages and more.

     

    Our Mission: to improve the financial future of our members, communities and fellow credit unions by providing information, education, and superior service and products.

     

    Our Vision: to be a trusted advisor and partner which excels in satisfying the evolving financial needs of members and the communities we serve.

     

    Please visit our web site at www.dutrac.org to learn more about our financial cooperative.