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Company Overview:

Req ID: 346164

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Sr. Project Manager - ServiceNow to join our team in REMOTE in Las Colinas or Alpharetta, GA

W2 ONLY - Must be US Citizen

NO STEM OPT

Job Description:

Sr. Project Manager – ServiceNow

Project Overview

Our client is looking for a strong Sr. PM to manage a ServiceNow implementation. They are implementing the Financial Case Management module.

Role Description – Sr. Technical PM

+ Candidates need to have experience managing high-profile high visibility ServiceNow implementation projects in a matrixed enterprise setting within a complex context of systems and cross-functional stakeholders. PM will manage project scope, schedule, budget, and deliverables. PM will exhibit proactive behavior troubleshooting schedule issues within a week of going off track and/or escalating to leadership in order to facilitate troubleshooting and remove blockers. Excellent communication skills and emotional intelligence required. Must be able to work in a hybrid waterfall / agile environment and coordinate with product owners, scrum masters, as well as other PM's (business and 3rd party). Prefer Scaled Agile experience but Agile is also fine.

+ Project Management Duties

+ Support the Delivery Leader through all duties to support the overall execution of the project/initiative. This includes driving collaboration, alignment and integrated delivery for a given project/initiative.

+ Document scope, timeline, resource plan, and stakeholders

+ Lead the project team through each phase of the project.

+ Identify and manage all issues and risks on the project; escalate items timely.

+ Ensure that all the project tasks and deliverables remain on track and within cost.

+ Manage the project folder and related documentation, ensuring decisions and status updates are captured timely.

+ Communicate and maintain project progress and decisions via meetings and status reports on a regular basis and on demand based on stakeholder need.

+ Establish and manage realistic and committed project schedules; taking into consideration deadlines, dependencies, resources, and costs when making changes and decisions to schedule

+ Ensure that the Project Team shares a common understanding of the project, that adequate resources are being applied consistent with the set timeframe.

+ Secure acceptance and approval of deliverables from the Project Sponsor and Stakeholders, as required for the given project

+ Establish a project site and organize and maintain project documentation to support needs

+ Track financial spend against budget on third party purchases where needed

+ Maintain stakeholder list, develop communication plans, and assist with creating communications deliverables as needed

+ Use the following technologies: Microsoft: Teams, SharePoint, Outlook, Excel and PowerPoint; Jira, Planview, and Smartsheet.

+ Measure project performance to identify areas for improvement

+ Adjust project management approaches as needed, based on shifting stakeholder priorities, industry best practices, and professional judgement.

+ Facilitate discussions to drive decision making, share information and collect information, as required by the project

+ Proactively manage change control and communicate impact in project scope, identify risks/issues, and devising contingency plans.

Must Have Skills / Experience

+ 5+ years experience with Agile methodologies, project planning, risk tracking and mitigation, financial tracking (Capex and Opex), stakeholder engagement, Smartsheet and Planview expertise.

+ 6 - 12 years of IT project management, especially with creating deliverables outlined above

+ Experience project managing 2 or more ServiceNow implementations.

+ Technical and non-technical project management, Executive presentation (written and verbal), Senior stakeholder management, Execution oriented with a track record of getting things done under tight deadlines and limited resources.

+ Ability to manage committed deadlines / implementation commitments.

+ Ability to hold business and technical team members accountable for commitments.

+ Ability to gain alignment and consensus regarding management of competing priorities.

+ Superior communication skills across all levels (team to executive).

+ Experience managing projects in a hybrid methodology project execution environment.

+ Proven working experience in project management through all facets of project lifecycle.

+ Proven track record to drive results and navigating challenges successfully.

+ The senior PM should have experience coordinating/working in a multi-vendor matrix environment, experience working with a business side PM, able to provide roll up of status and metric reporting, have strong issue management skills, and have experience defining roles and responsibilities on projects to bring clarity on the accountability of work across team members.

+ Planview, Clarity, ServiceNow PPM or other enterprise PPM tool experience

Key Preferred Skills / Experience

+ Excellent Communication – oral and written

+ Scaled Agile experience is nice to have. Agile experience is a must.

+ Ability to lead teams through planned schedules and proactively address issues/risks

+ Proficient in creating effective PowerPoint presentations

+ Flexible to be in details and at summarized/high-level

+ Strong familiarity with project management software tools, methodologies, and best practices; our client uses Jira, Smartsheet, Teams, O365, Planview

+ Solid organizational skills including attention to detail and multitasking skills

+ Effective resource estimating skills

+ Self-starter with a strong work ethic, who sets high standards for self and others and demonstrates enthusiasm for the mission of the team.

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $75/hour. Actual compensation will depend on several factors, including the candidate's relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation **based on individual and/or company performance**

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits _._

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