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Overview

St. Francis Hospital, The Heart Center® is New York State's only specialty designated cardiac center. A member of Catholic Health, St. Francis is consistently recognized by U.S. News & World Report as a national leader for Cardiology & Heart Surgery, as well as for Gastroenterology & GI surgery, U.S. News rates St. Francis as high performing in Geriatrics, Neurology & Neurosurgery, Orthopedics, and Pulmonology. Nursing care at St. Francis is also nationally recognized, with multiple Magnet designations, as well as the AMSN PRISM Awards® and Beacon Awards. St. Francis has regularly out-scored other hospitals on Long Island.

Job Details

We are seeking a detail-oriented and customer-focused Administrative Assistant to support the daily operations of our Employee Health department. This role is essential in ensuring a smooth patient experience, accurate data management, and effective communication between patients, providers, and staff.

Responsibilities:

+ Greet and assist patients in a professional and friendly manner

+ Provide exceptional customer service in person and over the phone

+ Schedule and confirm patient appointments

+ Assemble and maintain patient charts and records

+ Answer and route incoming telephone calls efficiently

+ Deliver return-to-work notes and other documentation to providers

+ Perform accurate and timely data entry (a major component of this role)

+ Scan, organize, and file medical documents electronically

+ Manage provider and departmental calendars using Outlook

+ Utilize the Agility program (training provided)

+ Create and update Excel spreadsheets for departmental tracking

+ Support the daily workflow and administrative operations of the department

+ Collect, sort, and distribute incoming and outgoing mail

Requirements:

+ High School Diploma or GED required.

+ Strong attention to detail and organizational skills

+ Excellent communication and interpersonal abilities

+ Proficiency with Microsoft Office (Outlook, Excel, Word)

+ Ability to handle sensitive information with confidentiality

+ Previous experience in a medical or administrative office preferred

Salary Range

USD $26.00 - USD $26.00 /Hr.

This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate’s qualifications, skills, competencies and experience. The salary range or rate listed does not include any bonuses/incentive, differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits.

At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.