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Salesforce CRM Solution Architect

Job Overview:

As a Salesforce CRM Solution Architect, you will make an impact by leading the design and implementation of comprehensive cutting-edge solutions that deliver best-in-class patient experience, enhance operational efficiency, and drive data-driven decision-making. You will be a valued member of the Patient Services Solution Architecture team and work collaboratively with cross-functional teams, including project management, delivery teams, and enterprise architects.

In this role, you will:

- Lead the design and implementation of Salesforce Health Cloud platform, including architecture design patterns, technology decisions, and alignment of services across partners and internal platforms.

- Define architecture for large-scale Patient Support Programs (PSPs), including patient journey, case management, and engagement.

- Provide architecture direction and oversight of SF Health Cloud implementations and integrations using Snowflake, Informatica, AWS S3, Python, and related technologies.

- Streamline and simplify existing patient solution architecture, deliver reusable services, enhance system performance, and identify cost-saving opportunities.

- Create and maintain architecture artifacts, C4 Model diagrams, and documentation, updating as necessary and communicating changes clearly.

Work model:

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

What you need to have to be considered:

- Salesforce certified Application and System Architect preferred.

- Extensive experience in architecting solutions using Salesforce OmniStudio, including Integration Procedures, OmniScripts, and Data Raptors.

- Strong background in Salesforce HealthCloud applications, including FHIR data integrations, data privacy and security, and consent management.

- Proven ability to translate functional requirements into technical/solution design aligned with business goals.

- Experience with GxP, HIPAA, and GDPR regulations ensuring compliance in patient solutions.

These will help you stand out:

- Understanding of the life sciences/pharma industry and its specific data architecture requirements.

- Experience in relevant SF technologies such as Marketing Cloud, Veeva Meeting/Events, Service Cloud Voice, and Advanced Therapy Management.

- Experience with public cloud services such as AWS and Azure.

- Experience with data warehousing platforms, specifically cloud-based Snowflake.

- Experience with data analytics and visualization platforms like Microsoft PowerBI / Tableau.

Benefits:

Applications will be accepted until 11/30/2025.

The annual salary for this position is between $120,000 – $200,000 depending on experience and other qualifications of the successful candidate.

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.