• Front Desk Intake Eligibility Specialist

    Access Dubuque (Dubuque, IA)


    Front Desk Intake Eligibility Specialist

    Express Employment Professionals

    1 Positions

    ID: 14473479

    Posted On 10/20/2025

     

    Job Overview

    Job description:

    Express Employment in Platteville has partnered with a local business in **Darlington WI** to search for candidates to support their business in a Front Desk Intake Eligibility Specialist role. This is a full-time position.

    Job Summary

    The Front Desk / Intake Eligibility Specialist assists individuals and families in applying for energy assistance programs. This role involves determining eligibility, providing excellent customer service, and supporting community outreach efforts.

    Key Duties and Responsibilities

    + Greet and assist clients in person and by phone.

    + Process energy assistance applications and determine eligibility.

    + Enter and maintain accurate client information in databases.

    + Collaborate with community agencies and attend outreach events.

    + Provide information and referrals to low-income households, veterans, elderly, and families with children.

    + Perform general front desk duties including scheduling, filing, and responding to inquiries.

    Qualifications

    + Strong customer service, math, and computer skills.

    + Experience working with low-income populations preferred.

    + Friendly, professional, and organized.

    + Ability to work independently and as part of a team.

    **Schedule:** Monday–Friday, 8:30 AM–5:00 PM (until 6:00 PM on Tuesdays and Thursdays)

    **About Express:** Express Employment Professionals is a locally owned and operated job match company. We specialize in connecting our community to long-term, permanent work opportunities. As a 2021 Best of Staffing Awards Winner, we are dedicated to helping individuals find the best job to match their desires and skill set. One interview with us is similar to interviewing for over 100 companies. Apply to join our Express family today. As always, there is never a fee to the job seeker!

     

    _Express Employment is an Equal Opportunity Employer_

     

    Job Types: Full-time, Contract

     

    Work Location: In person

     

    Primary Contact

     

    1731509386103

     

    Express Employment

     

    Office,

     

    (563)583-1600

     

    Phone

     

    Phone

     

    Phone

     

    Fax

     

    [email protected]

     

    Email

     

    True

     

    False

     

    True

    Job Details

    Categories

     

    Arts and Entertainment

     

    Customer Service

     

    Information Technology/Telecommunications

     

    Labor

     

    Sales/Service

     

    Location

     

    Platteville Wi, WI

     

    Job Type

     

    Employee

     

    Full/Part

     

    Full Time

     

    Company ID

     

    1011

     

    Job REQ #

     

    14473479

    \# Positions

    1

     

    Start Date

     

    20251020

     

    End Date

     

    20251228

     

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    Express Employment Professionals

     

    About the Company

     

    About Express

    On a Mission to Put

    a Million People to Work

     

    Express Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Express has more than 750 franchise locations that provide a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative. Each Express office is locally owned and operated and backed by the expertise and support of an international headquarters. Simply put, Express is large enough to meet your needs and small enough to care.

     

    If you're a job seeker, Express will assess your skills and work with you to find a job that fits your needs and abilities. Applicants never pay a fee at Express, and you'll have the opportunity to earn benefits such as medical insurance, holiday pay, vacation pay, referral bonuses and much more. Learn more.

     

    For employers, Express Employment Professionals provides staffing and HR solutions to help meet your needs and production goals.

     

    Follow our Facebook Page! Facebook.com/ExpressDbq