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Cage Shift Supervisor

Diamond Jo Casino

1 Positions

ID: ZmNuTVg1QkhBSFNyNnRT

Posted On 10/15/2025

Job Overview

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Assist Casino Cage/Credit Manager in protecting casino cage assets by implementing accounting and documentation policies and procedures, monitoring transactions, and ensuring compliance with company internal controls, policies and procedures, laws and regulations.

+ Responsible for the physical, custodial control of all casino cage assets during assigned shift as well as currency transactions reporting.

+ Supervise, train, evaluate work performance, coach, and assist in scheduling team members.

+ Review and monitor documents and transactions to ensure compliance with gaming regulations, laws, company policies and procedures.

+ Maintain customer credit records.

+ Report and research any cage variance.

+ Ensure customers receive friendly, accurate, and timely service.

+ Audit and verify transactions with table games department.

+ Approve check cashing and credit issuance in accordance with established company policies.

+ Resolve customer complaints and disputes.

+ Perform duties of Casino Cage/Credit Manager in their absence.

+ Balance and fill the NRT machines on the casino floor.

+ Other duties as assigned by management.

Qualifications

+ Must be 21 years of age.

+ Prior experience with money handling transactions.

+ Minimum 2 years’ experience working in all facets of cage operations preferred.

+ Supervisory experience preferred.

+ Ability to utilize basic office machines as well as 10 key, Jetsort, Jetscan, gaming ticketing kiosks, and micro-encoder.

+ Ability to operate CMS, Central Credit, Global Cash, Western Union, ACSC, Microsoft Office, and KRONOS software and processes.

+ Excellent communication and interpersonal skills including the ability to read, write and speak English.

+ Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

+ Ability to lift up to 26 pounds.

+ Ability to push/pull up to 50 pounds.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Primary Contact

11770

Cortney Kirk

Human Resources Representative, Human Resources

563-690-4780

Phone

Phone

Phone

563-690-4872

Fax

[email protected]

Email

True

False

True

Job Details

Categories

Accounting/Auditing

Advertising/Marketing/Public Relations

Arts and Entertainment

Banking/Mortgage/Financial Services

Cashier

Casino

Clerical/Office Administration

Food and Beverage

Legal

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

13

Job REQ #

ZmNuTVg1QkhBSFNyNnRTaUQ0R1pmd1h0SkV4OHk4MHBQbUJEemc2SUYxa2xBSTZmcXRMemo5VG9jcEJYbDJhRjVFanRJU05JYmpYU2dVb3dWTmxHTWd2Nlk4TUY1eHB6cGhET0wxcFBON3NwS0E2YzN6MEJ0eW9MRlFLQVRTTlNxSGpQSXZTTElzOVU0SFZ2WVR4R2hDVE94NUdzUnBzS0ZvdWd2MGJRNUxNPQ==

\# Positions

1

Start Date

20251015

End Date

20251128

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Diamond Jo Casino

About the Company

Diamond Jo offers many perks for its team members, including a free meal during their shift, a holiday gift check and children's party, an annual picnic, discounted show tickets in the Mississippi Moon Bar and team member appreciation events throughout the year… just to name a few.

Situated in the historic Port of Dubuque, Diamond Jo Casino is an entertainment destination not to be missed! We offer a high-energy casino with nearly 1,000 slots, 20 table games, more than 200 nights of live entertainment each year at the Mississippi Moon Bar, a state-of-the-art bowling center and five restaurants.

Boyd Gaming is one of the leading companies in the gaming industry, but we've kept the culture and feel of a family-owned business, something that makes our Company a special place to work. Of course, few family-owned businesses can offer you the chance to work in an environment of exhilarating casino action, chart-topping entertainment, award-winning restaurants, beautiful environments, and plenty of recreational pursuits. At Boyd Gaming, our business is making sure our customers have fun. Further information about our company as well as our job openings can be found at: http://www.boydcareers.com/